Pular para o conteúdo Pular para a barra lateral

Este tópico foi resolvido. Aqui está uma descrição do problema e da solução.

Problem:
If you're experiencing issues where translations for elements like the footer and header are visible in the backoffice but not reflected in the frontoffice, despite trying several solutions.
Solution:
We have identified that the header feature may be incompatible with your current theme, which causes it to display the default language header instead of the translated one. We recommend reaching out to your theme's author to see if they can adjust the logic on their side. Alternatively, consider switching to a WPML compatible theme or using the default header builder provided by Elementor Pro. You can find a list of WPML compatible themes that we have tested and verified here.

Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.

Este é o fórum de suporte técnico para o WPML — o plugin de WordPress multilíngue.

Todos podem ler, mas apenas clientes do WPML podem postar aqui. A equipe do WPML responde no fórum 6 dias por semana, 22 horas por dia.

Marcado: 

Este tópico contém 24 respostas, tem 1 voz.

Última atualização: conjugarR-2 8 meses atrás.

Assistido por: Lucas Vidal de Andrade.

Autor Posts
dezembro 10, 2025 às 12:37 #17652250

conjugarR-2

I'll see, thank you.

dezembro 10, 2025 às 18:23 #17653593

conjugarR-2

Hello,
Is possible to have a clean wordpress instalation because we need to reinstall the theme and the plugins?

Best regards

dezembro 10, 2025 às 22:22 #17653945

conjugarR-2

Hello,
I need to reinstall the theme and the plugins.
Is it possible to reinstall the wordpress configuration?

Best regards

dezembro 11, 2025 às 20:25 #17657449

conjugarR-2

Hello,
Please ignore my last request

Best regards

dezembro 12, 2025 às 00:00 #17657725

conjugarR-2

Good evening, we already solved it in the other link, I think you can test it now.

dezembro 12, 2025 às 00:10 #17657726

conjugarR-2

However, a new issue also arose. The Product Tabs for WooCommerce plugin that allows you to add tabs to the product page, the translations of the tabs do not appear either.

dezembro 12, 2025 às 13:04 #17659281

Lucas Vidal de Andrade
Apoiador do WPML desde 11/2023

Idiomas: Inglês (English ) Espanhol (Español ) Alemão (Deutsch ) Português (Português )

Fuso horário: Europe/Vienna (GMT+02:00)

Thank you for sharing.

Unfortunately, the header feature is incompatible - the result was the same, the theme always shows the default language header, instead of the translated one.

In this case, you'll need to reach out to your theme's author, to see if they can fix the logic on their side, or try to use another strategy (like switching to a compatible theme, or using the default header builder that comes with Elementor Pro).

Here's the list of WPML compatible themes, that have been tested and verified by us:
https://wpml.org/theme/

dezembro 12, 2025 às 14:25 #17659596

conjugarR-2

But since the version 3.1.0 - May 27, 2021 - Fully compatible with WPML, This theme is compatible.

dezembro 15, 2025 às 12:31 #17664092

Lucas Vidal de Andrade
Apoiador

Thank you for waiting. We still had not verified this theme's compatibility from our side. With the latest tests I made on the Sandbox, I confirmed that the header feature from the theme is not serving the correct header, even though it's properly translated and set on WPML's side.

Unfortunately, the solution lies on the theme's code, as it's not serving the header in the correct language, even though it's available and translated by WPML. I apologize for not having a quick solution, but on this case you'll need to follow the steps I provided earlier.

dezembro 18, 2025 às 09:58 #17673876

conjugarR-2

Thank you, we have already contacted theme.