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Qualquer um pode ler, mas apenas clientes do WPML podem postar aqui. A equipe do WPML responde no fórum 6 dias por semana, 22 horas por dia.

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This topic contains 5 respostas, has 2 vozes.

Last updated by sofiaR-3 3 meses, 1 semana atrás.

Assigned support staff: Noman.

Autor Posts
julho 10, 2019 às 3:39 pm #4182241

sofiaR-3

URGENTE!! Boa tarde.
Podem activar a renovação automática da minha conta?
Ao longo dos últimos 2 meses estive a tentar a activação da renovação automática, não consegui e hoje é o último dia.
Obrigada

URGENT!! Hello.
Can you activate the automatic renewal of my account?
For the last 2 months I have been trying to activate the auto-renewal, I didn't succeed and today is the last day.
Thank you

julho 10, 2019 às 3:56 pm #4182449

Noman
Supporter

Languages: Inglês (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Thank you for contacting WPML Support. Please contact our Accounts/Sales team here - https://wpml.org/home/contact-us/contact-form/, they will be more than happy to assist you with this issue, if you have any technical issues with WPML please come back here and we'll fix them.

Thank you

julho 10, 2019 às 4:26 pm #4182581

sofiaR-3

Hi Norman.
Thanky you
Can you help me see if automatic renewal is active? Sales support team is taking too long to answer these questions.

Thank you for your help.

julho 10, 2019 às 4:34 pm #4182655

Noman
Supporter

Languages: Inglês (English )

Timezone: Asia/Karachi (GMT+05:00)

Sorry for trouble, I have asked systems team and they are checking the issue. As I dont have access to that section. We should get back to you asap.

Thank you

julho 11, 2019 às 2:49 pm #4191133

Noman
Supporter

Languages: Inglês (English )

Timezone: Asia/Karachi (GMT+05:00)

Based on our records, you have now successfully renewed the account. Please confirm and resolve the ticket when you can.

Thank you and have a great day.

julho 12, 2019 às 10:39 am #4197755

sofiaR-3

My issue is resolved now. Thank you!