Problem: Some text is appearing in Swedish instead of Bulgarian, even though the string is translated correctly. The issue occurs intermittently after refreshing the page. Solution: If you're experiencing this issue, we recommend the following steps: 1. Remove the strings for the WPML text domain by navigating to WPML > String Translation > Utilities > Remove strings by domain. 2. Scan for new strings at WPML > Theme & Plugin Localization. 3. Go to WPML > Support > Troubleshooting and click on the "Show custom MO files Pre-Generation" dialog box, then complete the relevant dialog at WPML > Theme & Plugin Localization. This will allow WPML to create all necessary custom language files at /wp-content/languages/wpml. Alternatively, you can try deleting the strings of your sitepress text domain at WPML > String Translation, which should immediately solve the issue. If the issue persists, please let us know.
Please note that this solution might be outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem continues, do not hesitate to open a new support ticket at WPML support forum.
Problem: The client reported an issue with the NV400 product tag not syncing from Bulgarian (BG) to Dutch (HR) and other languages. Additionally, there were concerns about 808 untranslated product labels and tags appearing untranslated across different languages.
Solution: 1. Ensure that all product tags are properly translated into each language. Tags that are not translated will not appear in the product's language version. 2. For the specific NV400 tag, check and translate the tag directly in the WPML interface. Here is the link to manage the translation: Translate NV400 Tag 3. If issues persist, consider creating a staging site to test the product in a minimal environment, disabling other plugins, and using the parent theme to isolate the issue. 4. For general untranslated tags, ensure they are assigned to products in the default language before duplicating or translating.
Please note that this solution might be outdated or not applicable to your specific case. If the problem persists, we highly recommend checking related known issues at WPML Known Issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If needed, do not hesitate to open a new support ticket for further assistance at WPML Support Forum.
Problem: The client changed the post type translation of 'post' to translatable, which unexpectedly duplicated products in the original language. Solution: We analyzed the issue and found that the duplication only affects the default language, with all post IDs being unique. Each duplicated product was created as a WPML duplicate based on another product. This issue does not appear to be directly caused by WPML, as translations typically do not create duplicates within the same language. It is also unlikely related to recent changes in post translation settings, as the affected products date back to an earlier time. If you're experiencing this issue, we recommend checking if there were any changes in the default language settings or other significant modifications around the time the issue was first noticed.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
