Problem: The client needed confirmation on the calculation of 1.5 million credits for translating their website into multiple languages and requested an estimate of potential monthly costs under a Pay-as-You-Go plan. Solution: We confirmed that the client's calculation of 1.5 million credits costing approximately €512 was correct. We also clarified that under the Pay-as-You-Go plan, the monthly costs would depend on the actual words/credits used; there is no fixed monthly fee, and if no credits are used, no charges apply.
For further assistance with specific WPML functionalities or issues, we recommend visiting our support forum at https://wpml.org/forums/. Additionally, it's advisable to check for any related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and ensure that the latest versions of themes and plugins are installed. If the provided solution does not resolve your issue or seems outdated, please open a new support ticket.
Problem: The client is trying to translate their website into Arabic and other languages using WPML but is facing issues with poor translation quality and difficulties in translating the Header, Menu, Footer, and property listings. Solution: 1. For improving translation quality, we recommend adjusting the translation engines from WPML > Settings. 2. To translate the Header, Menu, and Footer, which are built using Elementor, follow the guide on translating Elementor Header template. 3. For translating menus, refer to translating menus documentation. 4. Check the theme-specific issues and workarounds for the Houzes theme at Translate Theme with WPML and WPML theme compatibility for Houzez.
If these solutions do not resolve your issues or if they seem outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please open a new support ticket at WPML support forum.
