Problem: You are trying to automatically translate the header into Japanese on your website, but the translation is not successful. It remains in the 'Prepare for Translation' stage, and the header disappears from the Japanese page. Solution: We have reviewed your headers and found that none of them have been translated yet. To address this, we initiated a translation for Dutch as a test, but noticed that the headers were not set to Draft as expected. We recommend watching a video we recorded that explains how this process should work when a new translation is still in the Draft stage. You can view the video here: View the video here.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Additionally, please feel free to open a new support ticket for further assistance at WPML support forum.
Problem: You are trying to translate the copyright information field in the footer using WPML, but the translated string is not displayed on the website frontend. Instead, the original English text appears. Solution: To display the translation of the Elementor Pro Templates, you need to translate the templates via translation management rather than using string translation. Ensure that the translation is 100% complete to be visible on the frontend of the website. For more information, please visit Translating Elementor Templates.
If this solution does not apply to your case, or if it seems outdated, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML Support Forum.
Problem: The client reported that after translating Category or Page created using the Elementor Pro "Posts" widget with WPML, the product directory created with the "Posts" widget was missing on the translated page. Solution: We recommended adjusting the "Query" settings in Elementor Pro. The client followed our guidance, adjusted the "Query", and confirmed that the product listings on the category and page sections are now displaying correctly.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket at WPML support forum.
Problem: You are experiencing an issue where the header content disappears after translating your site using WPML. Specifically, after translation, the content above the header vanishes, and clicking a button labeled 'Korea' redirects to an English page instead of the expected Korean version. Solution: We recommend modifying the code in your Elementor plugin to address this issue temporarily. Please change the code in
elementor-pro/core/utils.php
at line 80 to:
if (isset(Plugin::elementor()->documents) && !is_null(Plugin::elementor()->documents->get_current())) {
This is a temporary workaround, and we are planning to provide a permanent fix in future WPML versions. However, this may take some time. We have applied and tested this workaround on your site, and it should resolve the issue for now.
Please note that this solution might become outdated or might not apply to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
