pedroP-36

Problem:
The client is experiencing issues with automatic translation of some Elementor-created elements, such as the carousel on the Portuguese version of their homepage, which are not being translated.
Solution:
1. Download and install the Multilingual Tools plugin.
2. Visit the page with untranslated content in the default language.
3. Check the "WPML: Elementor Widgets" section for XML of widgets lacking translation settings.
4. Copy the XML.
5. Navigate to WPML > Settings > Custom XML Configuration and paste the XML.
6. Make a minor change to the page in the default language and save.
For detailed steps, please visit https://wpml.org/documentation/support/multilingual-tools/registering-custom-elementor-widgets-for-translation/.
If the elements are registered but lack styling options, contact the theme developer for adjustments to ensure multilingual compatibility. Alternatively, set the translation option to "WP Editor" and manually translate using Elementor, as detailed at https://wpml.org/documentation/translating-your-contents/using-different-translation-editors-for-different-pages/.

If this solution does not apply to your case, or if it seems outdated, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum.