volkerS-11

Problem:
The client reported that WPML was slowing down their WordPress backend. Despite increasing the PHP execution time and WP Memory Limit, and ensuring all WPML plugins were updated, the backend load times remained unchanged. The client observed three API calls loading on every page.
Solution:
We recommended the following steps:
1. Confirm the WP Memory Limit is set to 256M or higher, as only 128M was being assigned despite having 1GB available.
2. Increase the PHP Time Limit from 30 to 90 seconds.
3. Ensure all WPML plugins and add-ons are updated by navigating to Plugins -> Add new -> Commercial tab -> Check for updates.
4. After updating, compare the loading speeds with WPML enabled and disabled, and identify where the performance issue persists.
5. Check WPML->Support->ATE error logs for any recent errors and share the top five.
6. Perform the following actions in WPML->Support->Troubleshooting:
- Clear the cache in WPML
- Remove ghost entries from the translation tables
- Set language information
- Cleanup and optimize string tables
7. Report back with the results for further assistance.

If this solution does not resolve your issue or seems outdated, please check the related known issues, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. We highly recommend opening a new support ticket for personalized assistance at WPML support forum.