{"id":16424625,"date":"2024-11-20T12:37:37","date_gmt":"2024-11-20T12:37:37","guid":{"rendered":"https:\/\/wpml.org\/faq\/como-posso-fornecer-minhas-informacoes-de-depuracao-para-um-suporte-mais-rapido\/"},"modified":"2024-11-20T12:37:42","modified_gmt":"2024-11-20T12:37:42","slug":"como-posso-fornecer-minhas-informacoes-de-depuracao-para-um-suporte-mais-rapido","status":"publish","type":"faq","link":"https:\/\/wpml.org\/pt-br\/faq\/como-posso-fornecer-minhas-informacoes-de-depuracao-para-um-suporte-mais-rapido\/","title":{"rendered":"Como posso fornecer minhas informa\u00e7\u00f5es de depura\u00e7\u00e3o para um suporte mais r\u00e1pido?"},"content":{"rendered":"\n<p class=\"lead\">Suas informa\u00e7\u00f5es de depura\u00e7\u00e3o est\u00e3o localizadas na \u00e1rea de Suporte do WPML no seu administrador do WordPress. <\/p>\n\n<p>Suas informa\u00e7\u00f5es de depura\u00e7\u00e3o incluem dados como configura\u00e7\u00e3o do servidor, vers\u00e3o do WordPress e vers\u00f5es dos plugins instalados. N\u00e3o inclui informa\u00e7\u00f5es privadas e \u00e9 vis\u00edvel apenas para o suporte designado ao seu ticket. <\/p>\n\n<p>Ao compartilhar informa\u00e7\u00f5es de depura\u00e7\u00e3o com nossa equipe de suporte, podemos identificar problemas mais facilmente e resolver sua quest\u00e3o mais rapidamente. <\/p>\n\n<h2 class=\"wp-block-heading\">Onde posso encontrar minhas informa\u00e7\u00f5es de depura\u00e7\u00e3o?<\/h2>\n\n<p>Para encontrar suas informa\u00e7\u00f5es de depura\u00e7\u00e3o: <\/p>\n\n<ol class=\"wp-block-list\">\n<li>V\u00e1 para<strong> WPML \u2192 Suporte<\/strong>.<\/li>\n\n\n\n<li>Na se\u00e7\u00e3o <strong>Suporte<\/strong>, clique no link <strong>informa\u00e7\u00f5es de depura\u00e7\u00e3o<\/strong>.<\/li>\n<\/ol>\n\n<figure class=\"wp-block-image tb-image tb-image-dynamic tb-image-frame-none\" data-toolset-blocks-image=\"dd4c81e1371d0b5e0b307c695daf69fe\"><a href=\"https:\/\/wpml.org\/wp-content\/uploads\/2014\/09\/Debug-information-link-in-WPML-Support.jpg\"><img decoding=\"async\" width=\"1024\" height=\"795\" loading=\"lazy\" src=\"https:\/\/wpml.org\/wp-content\/uploads\/2014\/09\/Debug-information-link-in-WPML-Support-1024x795.jpg\" alt=\"Debug information link in WPML Support\" class=\"wp-image-16050734\" srcset=\"https:\/\/wpml.org\/wp-content\/uploads\/2014\/09\/Debug-information-link-in-WPML-Support-1024x795.jpg 1024w, https:\/\/wpml.org\/wp-content\/uploads\/2014\/09\/Debug-information-link-in-WPML-Support-300x233.jpg 300w, https:\/\/wpml.org\/wp-content\/uploads\/2014\/09\/Debug-information-link-in-WPML-Support-150x116.jpg 150w, https:\/\/wpml.org\/wp-content\/uploads\/2014\/09\/Debug-information-link-in-WPML-Support-768x596.jpg 768w, https:\/\/wpml.org\/wp-content\/uploads\/2014\/09\/Debug-information-link-in-WPML-Support.jpg 1448w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><figcaption><div class=\"tb-image-caption\">Link de informa\u00e7\u00f5es de depura\u00e7\u00e3o no Suporte do WPML<\/div><\/figcaption><\/figure>\n\n<ol start=\"3\" class=\"wp-block-list\">\n<li>Em seguida, copie o c\u00f3digo de informa\u00e7\u00f5es de depura\u00e7\u00e3o.<\/li>\n<\/ol>\n\n<figure class=\"wp-block-image tb-image tb-image-dynamic tb-image-frame-none\" data-toolset-blocks-image=\"8bc5069639b2b99b2a83871eaa095265\"><a href=\"https:\/\/wpml.org\/wp-content\/uploads\/2014\/09\/debug-information-code.jpg\"><img decoding=\"async\" width=\"1024\" height=\"406\" loading=\"lazy\" src=\"https:\/\/wpml.org\/wp-content\/uploads\/2014\/09\/debug-information-code-1024x406.jpg\" alt=\"Debug information code\" class=\"wp-image-16050748\" srcset=\"https:\/\/wpml.org\/wp-content\/uploads\/2014\/09\/debug-information-code-1024x406.jpg 1024w, https:\/\/wpml.org\/wp-content\/uploads\/2014\/09\/debug-information-code-300x119.jpg 300w, https:\/\/wpml.org\/wp-content\/uploads\/2014\/09\/debug-information-code-150x59.jpg 150w, https:\/\/wpml.org\/wp-content\/uploads\/2014\/09\/debug-information-code-768x304.jpg 768w, https:\/\/wpml.org\/wp-content\/uploads\/2014\/09\/debug-information-code-1536x609.jpg 1536w, https:\/\/wpml.org\/wp-content\/uploads\/2014\/09\/debug-information-code.jpg 1610w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><figcaption><div class=\"tb-image-caption\">C\u00f3digo de informa\u00e7\u00f5es de depura\u00e7\u00e3o<\/div><\/figcaption><\/figure>\n\n<p>Agora voc\u00ea pode compartilhar essas informa\u00e7\u00f5es em tickets de suporte ou chats. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>Voc\u00ea pode fornecer informa\u00e7\u00f5es de depura\u00e7\u00e3o para um suporte mais r\u00e1pido indo para WPML \u2192 Suporte no seu painel de controle do WordPress e clicando no link de informa\u00e7\u00f5es de depura\u00e7\u00e3o.<\/p>\n","protected":false},"author":2,"featured_media":0,"menu_order":30,"template":"","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"ep_exclude_from_search":false,"footnotes":""},"faq-category":[26269],"class_list":["post-16424625","faq","type-faq","status-publish","hentry","faq-tags-depuracao","faq-category-getting-support-pt-br"],"_links":{"self":[{"href":"https:\/\/wpml.org\/pt-br\/wp-json\/wp\/v2\/faq\/16424625","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wpml.org\/pt-br\/wp-json\/wp\/v2\/faq"}],"about":[{"href":"https:\/\/wpml.org\/pt-br\/wp-json\/wp\/v2\/types\/faq"}],"author":[{"embeddable":true,"href":"https:\/\/wpml.org\/pt-br\/wp-json\/wp\/v2\/users\/2"}],"version-history":[{"count":1,"href":"https:\/\/wpml.org\/pt-br\/wp-json\/wp\/v2\/faq\/16424625\/revisions"}],"predecessor-version":[{"id":16424626,"href":"https:\/\/wpml.org\/pt-br\/wp-json\/wp\/v2\/faq\/16424625\/revisions\/16424626"}],"wp:attachment":[{"href":"https:\/\/wpml.org\/pt-br\/wp-json\/wp\/v2\/media?parent=16424625"}],"wp:term":[{"taxonomy":"faq-category","embeddable":true,"href":"https:\/\/wpml.org\/pt-br\/wp-json\/wp\/v2\/faq-category?post=16424625"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}