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How To Change Your Payment Method in WPML

You can change your payment method for WPML plans in your WPML Account area, and for Automatic Translation in the Payments & Maintenance tab in the WordPress admin.

There are two types of payments in WPML: 

  • WPML plans (e.g., WPML Multilingual CMS)
  • Automatic translation (Pay-As-You-Go) 

Each option has a different process for changing payment methods.

Changing Payment Method for WPML Plans

To change the payment method for your WPML plan:

  1. Log into your WPML Account.
  2. Under the Account and Payments section, click Modify your renewal options.
Clicking the Modify your renewal options link
  1. Click Change Payment Method and enter a new payment option.
Changing the payment method for WPML

Your subscription will now use the new payment method when your WPML plan renews. 

Changing Payment Method for Automatic Translation

To change the payment method for automatic translation:

  1. Log into your WordPress admin.
  2. Go to WPML → Translation Dashboard.
  3. Switch to the Payments & Maintenance tab.
  4. Click Edit under Payment details and enter a new payment method.
Changing payment method for automatic translation
Changing payment method for automatic translation

WPML will now use your new payment method when spending Pay-As-You-Go credits.

Changing Payment Method For Expired Accounts

If your WPML plan expired due to failed payment, you need to update your payment method:

  1. Log into your WPML Account.
  2. Click the Renew your account button.
  3. On the checkout page, click the Use a different payment method link.
Use a different payment method button
Use a different payment method link
  1. In the popup that opens, select the Pay using credit card option.
  2. Complete checkout with your new card.

How to Update Billing Details

Similarly to payment methods, billing details are also handled separately for WPML plans and automatic translation invoices. 

Update Billing Details for WPML Plans

To update the billing details on WPML plan invoices: 

  1. Log into your WPML Account. 
  2. Under Account and Payments, click Personal details and password. 
  3. Update your billing details and save. 

Update Billing Details for Automatic Translation

To update the billing details for automatic translation invoices: 

  1. Go to WPML → Translation Dashboard.
  2. Switch to the Payments & Maintenance tab.
  3. Click Edit in the Company details container.
  4. Update your billing details and save. 

Important: Changes to your billing details only apply to future invoices.

If you need to update an invoice that was already issued, you’ll need to request a refund for the original order and place it again with your updated details. Learn more about updating issued invoices.