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I am trying to set up MultiCurrency and selected “Exchange Rates Api” as the “Exchange Rates Source”.
I created a free account at https://exchangeratesapi.io/, and entered my API Key in the configuration. I tested the API Key with their endpoint in Postman and it works perfectly.
However, when I try and refresh exchange rates with the plugin config. UI I get the following error:
“error_code: base_currency_access_restricted – error_message: An unexpected error ocurred. [Technical Support: support@apilayer.com] (April 23, 2024 10:54 pm)”
It honestly looks like the plugin isn’t even hitting the correct API given the domain for the Technical Support email… As I mentioned, hitting their API outside of the plugin via Postman works fine.
Hi there, please is the price recurring or one time payment? Or is it that, if I need support, I need to pay per year? I dont understand how it works honestly
Hello,
when you buy WPML, a subscription will be set up for you which will be renewed each year unless you cancel it. You can cancel your subscription at any time (you do so from your WPML account with a few clicks). If you cancel your WPML subscription you can still use WPML plugins but without updates.
I am trying to set up MultiCurrency and selected “Exchange Rates Api” as the “Exchange Rates Source”.
I created a free account at https://exchangeratesapi.io/, and entered my API Key in the configuration. I tested the API Key with their endpoint in Postman and it works perfectly.
However, when I try and refresh exchange rates with the plugin config. UI I get the following error:
“error_code: base_currency_access_restricted – error_message: An unexpected error ocurred. [Technical Support: support@apilayer.com] (April 23, 2024 10:54 pm)”
It honestly looks like the plugin isn’t even hitting the correct API given the domain for the Technical Support email… As I mentioned, hitting their API outside of the plugin via Postman works fine.
http://api.exchangeratesapi.io/v1/latest?access_key=%5Bkey redacted]
Thank you for providing the details. As I explained in my previous reply, please as your question at https://wordpress.org/support/plugin/woocommerce-multilingual/ Thank you.
Hi there, please is the price recurring or one time payment? Or is it that, if I need support, I need to pay per year? I dont understand how it works honestly
Hello,
when you buy WPML, a subscription will be set up for you which will be renewed each year unless you cancel it. You can cancel your subscription at any time (you do so from your WPML account with a few clicks). If you cancel your WPML subscription you can still use WPML plugins but without updates.