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I am trying to set up MultiCurrency and selected “Exchange Rates Api” as the “Exchange Rates Source”.
I created a free account at https://exchangeratesapi.io/, and entered my API Key in the configuration. I tested the API Key with their endpoint in Postman and it works perfectly.
However, when I try and refresh exchange rates with the plugin config. UI I get the following error:
“error_code: base_currency_access_restricted – error_message: An unexpected error ocurred. [Technical Support: support@apilayer.com] (April 23, 2024 10:54 pm)”
It honestly looks like the plugin isn’t even hitting the correct API given the domain for the Technical Support email… As I mentioned, hitting their API outside of the plugin via Postman works fine.
I am trying to set up MultiCurrency and selected “Exchange Rates Api” as the “Exchange Rates Source”.
I created a free account at https://exchangeratesapi.io/, and entered my API Key in the configuration. I tested the API Key with their endpoint in Postman and it works perfectly.
However, when I try and refresh exchange rates with the plugin config. UI I get the following error:
“error_code: base_currency_access_restricted – error_message: An unexpected error ocurred. [Technical Support: support@apilayer.com] (April 23, 2024 10:54 pm)”
It honestly looks like the plugin isn’t even hitting the correct API given the domain for the Technical Support email… As I mentioned, hitting their API outside of the plugin via Postman works fine.
http://api.exchangeratesapi.io/v1/latest?access_key=%5Bkey redacted]
Thank you for providing the details. As I explained in my previous reply, please as your question at https://wordpress.org/support/plugin/woocommerce-multilingual/ Thank you.