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36,977 Responses to “Pre-sales Questions”

  1. HI i want a plug in that will allow me to set a base cost currency in for iindividual products – some in Euros most in GB pounds and then for the EUro priced products in teh back end to convert the euros and show in GB Pouind at front end .Will your plug in go this . ? I am having problems with another plug in I have puchased but it is not working . I am looking at other options ?

    • Hello Steve,
      I’m afraid that what you need is not possible with WPML. With our plugin, you would need to set a base currency and set all the products on it. Then, WPML will convert the currency automatic or manually, depending on your settings.
      However, one thing that may help could be restricting the currency per language. In that way, products will only display prices in EUR for some languages and GB for others.
      I hope it helps,
      Andrés

  2. Can WPML provide translation for only one subdirectory of my site. For example, hilltopmonitor.com is the main site and I also have hilltopmonitor.com/blogs. I want to translate only the blogs subdirectory and have the url read hilltopmonitor.com/es/blogs or blogs/es but not affect the base directory.

    Thanks!

    • Hello Roger,
      If you mean that you have two independent WordPress installations, sure, you can install WPML only in the /blogs/ directory and translate your blog.
      However, if you have only one WordPress installation, you could set only your posts as translatable. But one possible issue is that the blog archive would need translation as well but it wouldn’t be possible with this setup.
      I hope it helps.

  3. Hello.
    I would like to know whether Indian languages are supported in your translation.
    Also can I use automatic translate using Google translate.
    Where are the translated posts saved.
    Also are href lang tags created automatically or do I need to manually create them.

    • Hello Palla,
      In this link, you can find all the languages supported by our Automatic Translation tool and one of the engines that we use is Google translate. Those translations once are processed, they are stored in the database. And finally, hreflang tags are automatically created as explained in this other link.
      Regards

  4. Hello.

    I want to purchase your plugin.
    I will purchase as a company in Indonesia with a tax registered number.

    I want to ask about the tax agreement and the tax invoice, how it works

    • Hello,
      If you are on the WPML checkout page you will see 99 + 22.77 (23% VAT) = €121.77 for the Multilingual CMS package. Now, if you have entered your VAT number and the price hasn’t change and you still see €121.77 (total) instead of just €99.00, it means your VAT number is not taken into account. If you think it should be, you need to contact us via this form and explain your specific case. This page will help you see how your TAX invoice will look like.

  5. Good day

    We are a non-profit organization from Ukraine. We are engaged in prosthetics for our military. I read that you can get a license for your product for free, is that true?
    Thank you

    • Hello,
      Good day to you too!
      For non-profit organisations, we can offer a 50% discount for the first year and only after it your WPML renewals will be for free (for the next years). Please note this is for the plugin license (including plugin updates and support). To translate automatically you need to use translation credits. We offer 90 000 translation credits for free but when you run out of the credits, you will need to pay for the extra credits (please see the pricing here).
      Of course you can always translate manually using WPML.
      If you are interested in getting a license for a non-profit organisation, please apply here:
      https://wpml.org/home/contact-us/contact-form/

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