Hello Agnes,
Ok,
I wanted to say the emails that start from woocommerce when you change the status of the order would be translated according to the user’s language?
This is the website which needs the update: https://search4truth.eu/. I have one website. I don´t need any futher pages translated. I just need to keep it updated.
I received a E-mail from you “I have refunded your order for a CMS subscription. Can you share the link to your ticket please?
Thanks for trying WPML.”
Can you tell me Which the link share do I need to do? and ticket is my old ticket isn’t it?
i saw that but that plugin was tested until 4.9.12, i am not sure if it is still up to date? somewhere i read that there is a bussypress add on for wpml. does that exist or will i be dependent on this “BuddyPress Multilingual” module only.
Yes, in your WPML account under Downloads you will see a plugin called “BuddyPress Multilingual”. Let me check with our developers the compatibility status.
thank you, great news. buddypress lately released a new version 5.0 and i read that they are working on 6.0. i use youzer with buddypress, and i think it is also compatible with youzer. if both will be ok i will consider buying the plugin.
We haven’t tested WPML with youzer so I cannot tell much about it. Please note that our refund policy allows you to test WPML for 30 days without any risk. https://wpml.org/purchase/refunds-policy/
i have fully translated youzer strings with loco translate and have the po files, so i guess i just will have to transfer them to wpml and it will work fine i guess?
yes or you can still use the loco translate plugin for that part.
Hi, before purchasing WPML I’d need to talk to an expert to get insights on the process, timings, budget… The system won’t allow me to contact an WPML expert if I’m not a client, though…
Hello,
I’m trying to buy new words. I have gone through the process three times and everytime I have been charged $1 but I still cannot continue translation because I have no more words.
Please advise
Thank you
Could you please report your issue on our support forum? Thank you. https://wpml.org/forums/forum/english-support/
In the meantime, I will ask our developers what might be the cause of your problems but we recommend to use the forum for a follow-up discussion.
I just purchase “WPML Multilingual Agency” but I can’t download any plugins and in my status it showing me “Pending”, and I am already paid full amount for the same product
Hello,
I’m interested in purchasing the WPML plugin.
My website is using the Stockholm theme in wordpress.
First, is WPML compatible with Stockholm?
And second, when I purchase the WPML plugin, is it a one time purchase or do I need to pay yearly?
You can cancel your WPML subscription anytime and still use the plugins but in this case you will lose access to new updates and our support help after the first year.
I service provider bought WPML tool.
We have the licence key.
I need support about a problem:
We have detected a problem with some tables in the database. Please contact WPML support to get this fixed.
Can I use a different domain per language for a Woocommerce shop. For example:
Dutch shop: shop.domeinnaam.nl
German shop: shop.domainname.de
French shop: shop.nomdedomaine.fr
I understand WPML is compatible with Woocommerce and that add-ons help translating productinfo and the order process.
Also that it is possible for a regular website but do different domains per language also work for a woocommerce shop?
Hi Agnes
Thank your for your reply. I have read that but it was not explicitly mentioned that this work with Woocommerce. But from what I uinderstand it does, correct?
Yes, the author of the doc confirms it:
“Yes, this will work with WooCommerce Multilingual.
We have many clients that use different domains per language and have multilingual shops.”
Hi Karen,
I am afraid MemberPress has not been tested. It should work well, if it was coded following WordPress standard. Here is a list of the plugins we have tested https://wpml.org/documentation/plugins-compatibility/. In any case, you will be able to ask for help at our forum, if needed and we can also contact the author. You are welcome to try WPML and see how it works for you, you have until 30 days to try it and ask for a refund https://wpml.org/purchase/refunds-policy/.
I have another question. Will the WPML-licence work on both the live-site and the staging-site? We currently have 1 multi-lingual website (with Polylang), but they made it so that the 1-site licence also works on the staging site. We are now working on a second multi-lingual site and would like to switch to WPML. If we buy the Multilingual CMS version, can we use it on 3 websites and their staging sites?
Hello Karen,
You are welcome to use WPML on the staging sites without registering it. The subscription key is required to receive automatic updates only.
I also want to mention our migrate plugin from Polylang to WPML https://wpml.org/documentation/related-projects/migrate-polylang-wpml/
Okay… But a staging site is meant (amongst other things) to test updates before updating stuff on the live site. So it is imperative that the plugin not only works but can also be updated on a staging site… Which means we would have to buy the Multilingual Agency-package to get 4 licences for 2 sites plus their staging sites.
How do other people deal with this? Don’t they test before updating? We’ve had multiple instances where there were conflicts after updates and we were happy to find them on the staging site, not the live one.
Hello Karen,
if you have two production sites and two staging sites, here’s what you can do:
Generate two keys for your production sites and a temporary one for one of your staging sites. Register your staging site to install/update WPML plugins, then remove that key in your WPML account and generate a new one for your second staging site. After a few months, when a new WPML version is available, do it again.
Can I upgrade from the Multilingual CMS version to the Multilingual Agency version ?
Hello,
yes, you can and you will only pay the difference between the two.
你好，我的账户付款后没有下载链接。退款后也没有任何反应。请问这是怎么回事。我现在正在等待……
您的訂單處於保留狀態。 我們正在檢查原因。 請使用此聯繫表與我們直接聯繫。https://wpml.org/home/contact-us/contact-form/
good morning I have a question, but is it possible with woocommerce and wpml to send email notifications of orders in different lengths?
Many Thanks
Did you mean in different languages? yes, it is possible.
hello Wpml also translates all woocommerce button entries included?
WPML allows you to translate all WooCommerce elements, button lables included.
Hello Agnes,
Ok,
I wanted to say the emails that start from woocommerce when you change the status of the order would be translated according to the user’s language?
Yes, you can translate those emails using WPML.
Hi WPML,
I need a economical solution for translating my page. Can i use the Multilingual Blog package with salient theme?
Thanks in advance
Hi Kevin,
I am afraid not. You will need the CMS subscription https://wpml.org/documentation/theme-compatibility/create-multilingual-wordpress-websites-using-the-salient-theme-and-wpml/
Kind regards,
Hello,
My WPML-subscription has to be updated. Which version of WPML do I need?
This is what I have installed:
– WPML CMS Nav
– WPML Multilingual CMS
– WPML String Translation
– WPML Translation Management
This is the website which needs the update: https://search4truth.eu/. I have one website. I don´t need any futher pages translated. I just need to keep it updated.
Cheers,
André
Hi André,
You will need the CMS subscription, which gives you access to all these modules.
Kind regards,
I received a E-mail from you “I have refunded your order for a CMS subscription. Can you share the link to your ticket please?
Thanks for trying WPML.”
Can you tell me Which the link share do I need to do? and ticket is my old ticket isn’t it?
You can reply to that email you got. Yes, that would be the old ticket of yours. Thank you!
Hello,
I am interested in Multilingual CMS. Can you give me some discount, please?
Have a nice day 🙂
Lucy
Hello Lucy,
I am afraid we do not offer any discounts. Thanks for your interest.
Kind regards,
Is there any backend demos available?
Hello,
thanks for your interest in WPML. We don’t have any backend demos but our refund policy allows you to test WPML for 30 days without any risk.
hello
are buddypress pages (such as groups pages etc.) translatable viq wpml?
Hello,
yes, they are. Please check this page for the details:
https://wpml.org/documentation/related-projects/buddypress-multilingual/
i saw that but that plugin was tested until 4.9.12, i am not sure if it is still up to date? somewhere i read that there is a bussypress add on for wpml. does that exist or will i be dependent on this “BuddyPress Multilingual” module only.
Yes, in your WPML account under Downloads you will see a plugin called “BuddyPress Multilingual”. Let me check with our developers the compatibility status.
The Compatibility Team says that we are compatible but we need to update the info on wordpress.org.
thank you, great news. buddypress lately released a new version 5.0 and i read that they are working on 6.0. i use youzer with buddypress, and i think it is also compatible with youzer. if both will be ok i will consider buying the plugin.
We haven’t tested WPML with youzer so I cannot tell much about it. Please note that our refund policy allows you to test WPML for 30 days without any risk. https://wpml.org/purchase/refunds-policy/
i have fully translated youzer strings with loco translate and have the po files, so i guess i just will have to transfer them to wpml and it will work fine i guess?
yes or you can still use the loco translate plugin for that part.
Hi, before purchasing WPML I’d need to talk to an expert to get insights on the process, timings, budget… The system won’t allow me to contact an WPML expert if I’m not a client, though…
Hello Cristina,
feel free to ask your questions here.
Hello,
I’m trying to buy new words. I have gone through the process three times and everytime I have been charged $1 but I still cannot continue translation because I have no more words.
Please advise
Thank you
Could you please report your issue on our support forum? Thank you. https://wpml.org/forums/forum/english-support/
In the meantime, I will ask our developers what might be the cause of your problems but we recommend to use the forum for a follow-up discussion.
Is it possible to set http://www.yourdomain.com/en instead of http://www.yourdomain.com/?lang=en?
Yes, it is.
How? 🙂
Please checck this article https://wpml.org/documentation/getting-started-guide/language-setup/#language-url-format
Without selecting the language from the list
The page is translated automatically
Hello,
no, you need to handle the automated translation on the backend first. This video will help you understand how it works:
https://wpml.org/documentation/translating-your-contents/advanced-translation-editor/
Hello, you have closed my account but charged me another year!!! Please I am awaiting your reply! Thank you.
Hello,
we are going to check your case and refund your order. Let me consult our account manager.
I just purchase “WPML Multilingual Agency” but I can’t download any plugins and in my status it showing me “Pending”, and I am already paid full amount for the same product
Hello, we will check your case and get back to you.
Hello,
I’m interested in purchasing the WPML plugin.
My website is using the Stockholm theme in wordpress.
First, is WPML compatible with Stockholm?
And second, when I purchase the WPML plugin, is it a one time purchase or do I need to pay yearly?
Thanks.
Hello,
The Stockholm theme hasn’t been tested by our COmpatibility Team but it should work with WPML because I can see a lot of WPML mentions in their log: https://themeforest.net/item/stockholm-a-genuinely-multiconcept-theme/8819050
You can cancel your WPML subscription anytime and still use the plugins but in this case you will lose access to new updates and our support help after the first year.
My order status is “Pending”, how soon it may reflect to an “Active”?
My OrderID is : 4817293
We are on it. Thanks for sharing your order number. It helps a lot.
Hi,
I service provider bought WPML tool.
We have the licence key.
I need support about a problem:
We have detected a problem with some tables in the database. Please contact WPML support to get this fixed.
Table ‘hccsrnbtnu.wp_icl_strings’ doesn’t exist
Array
(
[language] => en
[context] => admin_texts_wpseo_titles
[gettext_context] =>
[domain_name_context_md5] => e378148fddf4e947517c053abc51db93
[name] => [wpseo_titles]title-home-wpseo
[value] => %%sitename%% %%page%% %%sep%% %%sitedesc%%
[status] => 0
[translation_priority] => optional
[allow_empty_value] => 1
)
Hello Annibal,
To access the technical forum you will need the login details. Can you contact your developer about this?
Best regards,
Hello
Can I use a different domain per language for a Woocommerce shop. For example:
Dutch shop: shop.domeinnaam.nl
German shop: shop.domainname.de
French shop: shop.nomdedomaine.fr
I understand WPML is compatible with Woocommerce and that add-ons help translating productinfo and the order process.
Also that it is possible for a regular website but do different domains per language also work for a woocommerce shop?
Regards
Hello Edwin,
yes, you can do this but some extra work is needed. Please check this document for details: https://wpml.org/2016/04/use-wpml-different-domains-per-language/
Hi Agnes
Thank your for your reply. I have read that but it was not explicitly mentioned that this work with Woocommerce. But from what I uinderstand it does, correct?
As far as I know, yes, but let me double-check with the author of that guide to be 100%
Yes, the author of the doc confirms it:
“Yes, this will work with WooCommerce Multilingual.
We have many clients that use different domains per language and have multilingual shops.”
Great, Thank you for your effort.
Have a nice weekend.
Hi. I want to use this on the Divi Theme. Can the plugin translate navigation menu items also?
Hello,
WPML works with Divi and you can translate the navigation using WPML as well.
Hi,
We are considering moving from Polylang to WPML on a site that depends on the MemberPress plugin. Will this work with WPML?
Kind regards,
Karen
Hi Karen,
I am afraid MemberPress has not been tested. It should work well, if it was coded following WordPress standard. Here is a list of the plugins we have tested https://wpml.org/documentation/plugins-compatibility/. In any case, you will be able to ask for help at our forum, if needed and we can also contact the author. You are welcome to try WPML and see how it works for you, you have until 30 days to try it and ask for a refund https://wpml.org/purchase/refunds-policy/.
Kind regards,
Thank you Mercedes, I think we will give it a try.
Hi,
I have another question. Will the WPML-licence work on both the live-site and the staging-site? We currently have 1 multi-lingual website (with Polylang), but they made it so that the 1-site licence also works on the staging site. We are now working on a second multi-lingual site and would like to switch to WPML. If we buy the Multilingual CMS version, can we use it on 3 websites and their staging sites?
Kind regards,
Karen
Hello Karen,
You are welcome to use WPML on the staging sites without registering it. The subscription key is required to receive automatic updates only.
I also want to mention our migrate plugin from Polylang to WPML https://wpml.org/documentation/related-projects/migrate-polylang-wpml/
Let me know of any other question.
Hi Mercedes,
Okay… But a staging site is meant (amongst other things) to test updates before updating stuff on the live site. So it is imperative that the plugin not only works but can also be updated on a staging site… Which means we would have to buy the Multilingual Agency-package to get 4 licences for 2 sites plus their staging sites.
How do other people deal with this? Don’t they test before updating? We’ve had multiple instances where there were conflicts after updates and we were happy to find them on the staging site, not the live one.
Kind regards,
Karen
Hello Karen,
if you have two production sites and two staging sites, here’s what you can do:
Generate two keys for your production sites and a temporary one for one of your staging sites. Register your staging site to install/update WPML plugins, then remove that key in your WPML account and generate a new one for your second staging site. After a few months, when a new WPML version is available, do it again.