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36,989 Responses to “Pre-sales Questions”
Hello,
I would like to know if it is possible to fallback to a secondary language if there is no content available in the main language.
I understand that if the main content is not translated WPML will fallback to default language, but in our case many people will be publishing content on our website in different languages. I would like to be sure that if the content hasn’t been translated in the default language it will still show in every version of the website.
Typically, the website is in French by default, someone publish an article in English without French equivalent. Will this article show (in English) in the French version ?
WPML and the solution provided doesn’t work as expected. As stated before I need the content to fallback to French in the English version when there is no translation AND to English in the French version if there is only English content (and no translation to the default French language).
For the sake of example, what I wish to obtain is something similar to what is offered by Polylang synchronization ( https://polylang.pro/doc/synchronized-posts/ ). I cannot manage to get this result with the explanation you provided, can you please walk me through ?
Hello Mathieu,
I can give you a hint but I’m not familiar with your specific setup and so I suggest you open a ticket in our support forum where you can get proper help.
So, if you have your page in non-primary language with the equivalent in the original language, you would need to open it in the editor -> Document -> Language and use the duplicate option.
Could you please use our support forum to follow up?
1. Log into your WPML account.
2. Go to this link: https://wpml.org/forums/forum/english-support/
3. Type in something in the search.
4. Then click the orange button at the bottom of the page to open a new thread.
One of our technical supporters will give you a hand.
Hello,
when you translate Divi with one of our editors (we recommend the ATE editor because it provides machine translations which can speed up the process of translating), all texts will be shown and you need to provide the translation. The same Divi layout will be used for both language versions. If you would like to create a separate layout it should be possible too but you would need to give up using the translation editor and recreate the whole layout in your second language and maintain two separate layouts, which might be difficult.
Hello Pedro,
It depends on what you want to translate. The Blog version gives you access to translate pages and posts only. For other elements of your site you will need the CMS version https://wpml.org/purchase/
We are about to buy an Avada theme to build a new website and want to also buy and install the WPML plugin so that we can manually translate our site to Japanese (not very many pages). We are planning to do this in-house and don’t have a developer. Do we need a lot of coding experience to get WPML integrated and working with Avada?
Also is the Multilingual CMS $79 yearly package the total price? Do the add-ons like String translation cost more?
Hello, we are in the process of moving our site to wordpress and like your translation plugin. However, I would like to see if you have a demo that we can try before purchasing to test to make sure it will work with our use case?
Dear David,
Thanks for your interest. I am afraid we do not offer free trials of WPML. You are welcome to try our plugin and if it does not suit your needs we will refund you. You have until 30 days to do it https://wpml.org/purchase/refunds-policy/.
How do I use your plugin to create mobile drop downs like CaliforniaClosets.com at the request of a client? Those dynamic hover menus with calls to action for mobile are what I am looking for. We found your brand in the source code and wondered if your plugin would do this.
Hello Adam,
in which source code did you find WPML plugins? You say “How do I use your plugin to create mobile drop downs” – are you sure it’s a WPML related question? WPML plugins don’t create mobile dropdown. They help you turn your WP site into multilingual one. I’ll be happy to answer your questions but I need to understand your context better.
Hi there,
I wonder if yearly renewals will apply automatically every year and charge the renewal fee from my initial payment method?
Also, what would happen if I decided not to renew the service?
I have purchased the WPML Multilingual Agency service an hour ago, but I couldn’t receive the email. I’ve already tried to reset the email twice, but still, it doesn’t work. Could you check for me? Thanks
INVOICE NUMBER: 6535877
Email: global-mkt@didiglobal.com
We need to purchase this plugin. Kindly let us know these:
1. Do you have API support to sync data from ERP to WooCommerce or can you help us in developing the API?
2. Does it support multisite?
3. Can we have different sub directories for different languages for the same site?
4. Can we manually set multilingual menus, pages, posts and website content etc?
Hello,
1. No, we don’t have anything special and we cannot help you to develop the API. You might want to try one of our consultants, best would find someone who specializes in WooCommerce and is a programmer, for example, https://wpml.org/contractors/wpmagus-pl/
2. Yes, we do.
3. Yes, you can.
4. I’m not sure what you mean by “manually set multilingual menus, pages, posts and website content “. By default, WPML doesn’t translate anything automatically. You provide the translations. We offer machine translations too, which can be updated by you.
“Can I manually translate 4 Home pages for 4 languages?”
I’m a bit confused because the homepage is usually only one… But yes, using WPML you can translate your homepage to 4 other languages and yes, you can do it manually.
We don’t provide geolocation detection. We have an option (it’s disabled by default) to allow WPML to detect your user’s language set in his/her browser and switch the language automatically according to it.
Really grateful to you for your help. We are just one step away from purchasing the plugin. We are a WooCommerce B2B Development company and in future may partner with your for more client projects.
My only concern is API. We want to send translated products data from SAP to WooCommerce. At least can your support team help with the WPML database structure so that we can develop the API?
These tables are used by WPML to “link” translated content but all content is stored in the same tables as the original posts/pages. So, posts, pages, and custom post types are stored in the “wp_posts” table, taxonomies, in the taxonomies tables, etc.
Hello,
I have a production and a test version of my website. I also need to have WPML and all associated extensions installed on this test website.
Hi Isabelle,
You can register the test site first and then remove the url and register the production site when it’s ready. You can remove and add urls as many times as you need it, as long as the subscription is active.
Hello, I bought a WPML license and I see that I can use it on three websites. I am using on ONE website (carones.com). My company (I am the founder) will launch a new site, that will be a wordpress multisite installation. So we will have a domani name (example: newdomain.com) and under the domain we will have multiple sites (3/7 sites, something like site1.newdomain.com, site2.newdomain.com…).
Is my license good to manage the translations of all the sites under newdomain.com?
Please send an answer also to marco@morello.biz (my consultant for the web development).
This is pre-sales question , we want to purchase this plugin for our website, but we just want to use it for multi- domains to show the country flags and domain and can also translate if necessary.
Await your response.
For: Jobstreet Nigeria Limited
Mr. Francis Erikefe
Hi,
I would like to know what happens if I don’t renew my WPML plan after 1 year? Will the features that I edited in the first year remain the same, or will they be canceled?
Will my visitors still be able to switch between the languages if I cancel the plan?
Hello Marten,
Thanks for your interest. I am afraid we do not offer free trials of WPML. You are welcome to try our plugin and if it does not suit your needs we will refund you. You have until 30 days to do it https://wpml.org/purchase/refunds-policy/.
I’m interested how your currency conversions works. Ideally, I’d like to see a working site with it on. From what I have seen, I’m particularly concerned that, when the user gets to checkout – the currency will be in the native currency and has a note to say what it will be converted to in their own country.
Are you able to provide any working examples of e-com sites that have currency conversion – possibly using PayPal Pro?
Second question
Can you isolate the languages of the countries configured in WPML to locations in Google Search Console?
Third question
Do the translated pages all have a unique URL or does the translation all occur on the same URL?
1. At the moment that you select a different devise with our WooCommerce Multilingual, you will see how your product price change from that moment until the final checkout. Thus, the user will always see the selected currency and does not have to wait for any conversion at the end of the process: https://wpml.org/documentation/related-projects/woocommerce-multilingual/#using-multiple-currencies
Bonsoir, Est-ce que vous proposez une licence à vie ? Est-il possible d’avoir recours à de vraies personnes pour la traduction, si oui, faudra-t-il payer un supplément ? Combien de langues puis-je paramétrer ? Je suis intéressée par l’offre à 79$. Cordialement,
Bonjour Gaelle,
Je crains que nous n’offrions plus d’abonnements à vie. Vous pouvez utiliser l’un de nos services de traduction intégrés, à un coût séparé. https://wpml.org/translation-service/
Vous pouvez utiliser autant de langues que vous le souhaitez. Nous ne facturons pas par langue https://wpml.org/documentation/getting-started-guide/language-setup/
La version CMS vous permet d’installer WPML sur jusqu’à 3 sites et vous donne accès aux mises à jour et au support pendant un an. Les frais de renouvellement sont de 59$.
I have purchased the license since 2016, I changed email and no longer have access to reset my password. Can I create a new account with my purchase order number?
Thanks,
We want to purchase wpml, for $79, we want it to stay functional forever, but we want to disable the annual renewal, we want to pay for it only once. We don’t need it to stay updated, it’s okay if we stop receiving updates.
Is this possible? You used to offer lifetime membership, the annual fee is new to me.
I would like to purchase the latest version of WPML for my sites. One of the sites is already showing me the following warning:
Warning: Declaration of Installer_Upgrader_Skins::feedback($string) should be compatible with WP_Upgrader_Skin::feedback($string, …$args) in /home/ngkspar7/staging/1/wp-content/plugins/sitepress-multilingual-cms/vendor/otgs/installer/includes/class-installer-upgrader-skins.php on line 0
/>
Could you let me know in advance what I need to do to avoid anything breaking on the site once I upgrade to the latest WPML version?
Hello Nathan,
I suggest that, once you have purchased the subscription, you ask for help in the forum, where the tech team will take a look at your site and be able to assist you properly.
Hello Marília,
If you don’t pay for the renewal fee, you can keep using the files and the translation as they are installed on your site but you will no longer receive updates and support.
We are going to build a website, we are planning to have a production site and a staging site (not open to public).
We plan to install this plugin to staging site first, if it works as expected, then we will install it in our production site. With this setting, does it count as only 1 site or 2 sites?
We also plan to refresh the staging site and duplicate it from production site. Will it affect our license?
Hello Simon,
If you want to have both sites (production and test ones) be registered all the time, then you will need two separate registration keys. But registration is required only for updates so you can unregister the test one after finishing your work.
“We also plan to refresh the staging site and duplicate it from production site. Will it affect our license?”
Yes, a bit, because the registration key will work only for a specific domain. So if you duplicate your site to a new domain without regenerating the key for that new domain, you won’t be able to update your WPML plugins directly from your WordPress admin.
Thank you for your reply. A few more questions before making the decision.
1. In our case, we should buy the “Multilingual CMS” package, right?
2. Our site is not launched yet, but we have a temporary domain name, which could be changed once a while, specially the staging site, the temporary domain name could be changed more frequent, can we update the registration key? Do we have a limit for using a registration key on a different temporary domain name or is there a lmimit for regenerating the key for that new domain?
3. After refresh the staging site and duplicate it from production site, without regenerating the key for that new domain, I understand that I won’t be able to update my WPML plugins directly from your WordPress admin, but the plugins still work, am I understand it correctly?
1. Yes, and the Multilingual CMS package is the one we recommend also for other reasons.
2. Yes, no problem at all. You can unregister your domain and register a new one anytime. It’s a few clicks but you need to do it both in your WPML account and then grab the new key and copy-paste it to your site (Plugins -> Add new -> Commercial tab).
3. Yes, you understand it correctly.
I have 2 language in my website, Turkish and English…
When i add Product (one Product but 2 picture one is Turkish other one is English…)
When Turkish Language Selected (Default)
Product Name : AAA Turkish Product Name
Product Picture Name : AAA-Turkish-Product-Name.png
When English Language Selected
Product Name : AAA English Product Name
Product Picture Name : AAA-English-Product-Name.png
I want to Show Turkish Product Picture name in background… If customer select English page… then they must see English Product Picture name too…. Is it possible for each language to show language related product picture ?
Hello, in general, WPML allows you to translate product images (or provide separate images for each of your languages) but you are mentioning a product picture name in background and I’m not sure what you mean here. What is background in your case? Please provide more details.
Hervé
For a prospect, I must consider the migration of a multi-language site made with drupal7 to wordpress.
The site contains dozens of articles and 7 languages including 2 complete (French, English) but also for the home page (Russian, Chinese …).
Will it work properly with the basic blog version?
Regards
Hello,
I would like to know if it is possible to fallback to a secondary language if there is no content available in the main language.
I understand that if the main content is not translated WPML will fallback to default language, but in our case many people will be publishing content on our website in different languages. I would like to be sure that if the content hasn’t been translated in the default language it will still show in every version of the website.
Typically, the website is in French by default, someone publish an article in English without French equivalent. Will this article show (in English) in the French version ?
Thanks.
Yes, you can set up WPML to work as you expect. The article will help you: https://wpml.org/changelog/2017/11/wpml-3-9-beta-makes-content-duplication-a-thing-of-the-past/ Please check this screenshot: https://wpml.org/wp-content/uploads/2017/11/post-type-translation.jpg
Hello,
WPML and the solution provided doesn’t work as expected. As stated before I need the content to fallback to French in the English version when there is no translation AND to English in the French version if there is only English content (and no translation to the default French language).
For the sake of example, what I wish to obtain is something similar to what is offered by Polylang synchronization ( https://polylang.pro/doc/synchronized-posts/ ). I cannot manage to get this result with the explanation you provided, can you please walk me through ?
Hello Mathieu,
I can give you a hint but I’m not familiar with your specific setup and so I suggest you open a ticket in our support forum where you can get proper help.
So, if you have your page in non-primary language with the equivalent in the original language, you would need to open it in the editor -> Document -> Language and use the duplicate option.
Could you please use our support forum to follow up?
1. Log into your WPML account.
2. Go to this link:
https://wpml.org/forums/forum/english-support/
3. Type in something in the search.
4. Then click the orange button at the bottom of the page to open a new thread.
One of our technical supporters will give you a hand.
Hello,
Is it possible to hide certain blocks/elements in the Divi-builder, when using WPML.
There are some less relevant blocks for other languages, so I would like to hide them in the translated page.
Looking forward to your reply!
Hello Ruud,
You can choose what to translate and what not with WPML. Check this article https://wpml.org/documentation/theme-compatibility/divi-builder/
Kind regards,
But does this also mean you can ‘hide’, remove or add blocks in a translated version?
Hello,
when you translate Divi with one of our editors (we recommend the ATE editor because it provides machine translations which can speed up the process of translating), all texts will be shown and you need to provide the translation. The same Divi layout will be used for both language versions. If you would like to create a separate layout it should be possible too but you would need to give up using the translation editor and recreate the whole layout in your second language and maintain two separate layouts, which might be difficult.
Hello Good Afternoon,
One question for translate this just site it would be enough the Multilingual Blog?
thank in advance
Hello Pedro,
It depends on what you want to translate. The Blog version gives you access to translate pages and posts only. For other elements of your site you will need the CMS version https://wpml.org/purchase/
If I take the basic plan can I upgrade to CMS?
If I do it I will pay the difference? Or the hole retail prices?
Thank in Advance
Hello Pedro,
yes, you can upgrade to CMS later for the difference in the purchase price between those two packages.
Hi
We are about to buy an Avada theme to build a new website and want to also buy and install the WPML plugin so that we can manually translate our site to Japanese (not very many pages). We are planning to do this in-house and don’t have a developer. Do we need a lot of coding experience to get WPML integrated and working with Avada?
Also is the Multilingual CMS $79 yearly package the total price? Do the add-ons like String translation cost more?
Thank you,
Steph
Hello Steph,
To translata Avada you will need the CMS version https://wpml.org/documentation/theme-compatibility/using-wpml-with-the-avada-theme/
If you need help, you can ask at our forum.
Hello, we are in the process of moving our site to wordpress and like your translation plugin. However, I would like to see if you have a demo that we can try before purchasing to test to make sure it will work with our use case?
Thanks,
David
Dear David,
Thanks for your interest. I am afraid we do not offer free trials of WPML. You are welcome to try our plugin and if it does not suit your needs we will refund you. You have until 30 days to do it https://wpml.org/purchase/refunds-policy/.
Kind regards,
How do I use your plugin to create mobile drop downs like CaliforniaClosets.com at the request of a client? Those dynamic hover menus with calls to action for mobile are what I am looking for. We found your brand in the source code and wondered if your plugin would do this.
Hello Adam,
in which source code did you find WPML plugins? You say “How do I use your plugin to create mobile drop downs” – are you sure it’s a WPML related question? WPML plugins don’t create mobile dropdown. They help you turn your WP site into multilingual one. I’ll be happy to answer your questions but I need to understand your context better.
Hi there,
I wonder if yearly renewals will apply automatically every year and charge the renewal fee from my initial payment method?
Also, what would happen if I decided not to renew the service?
Thanks
Hello Mag,
yes yearly renewals will apply automatically unless you cancel your subscription, which you can do anytime from your WPML account.
Thanks, Agnes.
Is the subscription for the updates? If I cancel the subscription, does the version I installed still work?
Yes, the subscription is for the updates our to access our support forum. Your WPML plugins will still work even if you cancel your subscription.
I have purchased the WPML Multilingual Agency service an hour ago, but I couldn’t receive the email. I’ve already tried to reset the email twice, but still, it doesn’t work. Could you check for me? Thanks
INVOICE NUMBER: 6535877
Email: global-mkt@didiglobal.com
Hi!
I have contacted you via email about this.
Kind regards,
Sorry, have just received the infos. all good now. Thanks
Hi,
we already have a “Multilingual CMS” license and would now like to upgrade the license to “Multilingual Agency”. How can we do that?
Thanks
Please log into your WPML account and you should see the option to upgrade there.
Hello,
We need to purchase this plugin. Kindly let us know these:
1. Do you have API support to sync data from ERP to WooCommerce or can you help us in developing the API?
2. Does it support multisite?
3. Can we have different sub directories for different languages for the same site?
4. Can we manually set multilingual menus, pages, posts and website content etc?
Hello,
1. No, we don’t have anything special and we cannot help you to develop the API. You might want to try one of our consultants, best would find someone who specializes in WooCommerce and is a programmer, for example, https://wpml.org/contractors/wpmagus-pl/
2. Yes, we do.
3. Yes, you can.
4. I’m not sure what you mean by “manually set multilingual menus, pages, posts and website content “. By default, WPML doesn’t translate anything automatically. You provide the translations. We offer machine translations too, which can be updated by you.
Thanks for the info.
My questions was
Can I manually translate 4 Home pages for 4 languages?
Do you support auto geolocation detection and language switching?
“Can I manually translate 4 Home pages for 4 languages?”
I’m a bit confused because the homepage is usually only one… But yes, using WPML you can translate your homepage to 4 other languages and yes, you can do it manually.
We don’t provide geolocation detection. We have an option (it’s disabled by default) to allow WPML to detect your user’s language set in his/her browser and switch the language automatically according to it.
Hi Agnes,
Really grateful to you for your help. We are just one step away from purchasing the plugin. We are a WooCommerce B2B Development company and in future may partner with your for more client projects.
My only concern is API. We want to send translated products data from SAP to WooCommerce. At least can your support team help with the WPML database structure so that we can develop the API?
Thanks,
Soumitra
I’m awaiting feedback from our developers on what we could do here to help you out.
The database structure is documented here:
https://wpml.org/documentation/support/wpml-tables/
Hi Agnes,
I have gone through the link, not able to figure out in which table the actual translated content of the posts are kept?
Can you please help me in this?
These tables are used by WPML to “link” translated content but all content is stored in the same tables as the original posts/pages. So, posts, pages, and custom post types are stored in the “wp_posts” table, taxonomies, in the taxonomies tables, etc.
Hello,
I have a production and a test version of my website. I also need to have WPML and all associated extensions installed on this test website.
Do I have to pay the licence twice?
Thank you and best regards
isabelle
Hi Isabelle,
You can register the test site first and then remove the url and register the production site when it’s ready. You can remove and add urls as many times as you need it, as long as the subscription is active.
Hello, I bought a WPML license and I see that I can use it on three websites. I am using on ONE website (carones.com). My company (I am the founder) will launch a new site, that will be a wordpress multisite installation. So we will have a domani name (example: newdomain.com) and under the domain we will have multiple sites (3/7 sites, something like site1.newdomain.com, site2.newdomain.com…).
Is my license good to manage the translations of all the sites under newdomain.com?
Please send an answer also to marco@morello.biz (my consultant for the web development).
All the best.
Hi Francesco,
Yes, you can use your current CMS subscription to install WPML on your multisite https://wpml.org/documentation/support/multisite-support/
Kind regards,
Hello,
This is pre-sales question , we want to purchase this plugin for our website, but we just want to use it for multi- domains to show the country flags and domain and can also translate if necessary.
Await your response.
For: Jobstreet Nigeria Limited
Mr. Francis Erikefe
Hello Francis,
This is what the language switcher does and is available when you install WPML https://wpml.org/documentation/getting-started-guide/language-setup/#language-switcher
https://wpml.org/documentation/getting-started-guide/language-setup/#language-url-format
Kind regards,
Hi,
I would like to know what happens if I don’t renew my WPML plan after 1 year? Will the features that I edited in the first year remain the same, or will they be canceled?
Will my visitors still be able to switch between the languages if I cancel the plan?
Thank you,
Tamás
You can still use WPML plugins and all your content will still be on your site even if cancel your WPML subscription, no worries.
Hi,
I would like to have a trail version of WPML. Is this possible?
Kind Regards,
Marten
Hello Marten,
Thanks for your interest. I am afraid we do not offer free trials of WPML. You are welcome to try our plugin and if it does not suit your needs we will refund you. You have until 30 days to do it https://wpml.org/purchase/refunds-policy/.
Kind regards,
Ok, I’ll buy a license.
Hi there,
First question
I’m interested how your currency conversions works. Ideally, I’d like to see a working site with it on. From what I have seen, I’m particularly concerned that, when the user gets to checkout – the currency will be in the native currency and has a note to say what it will be converted to in their own country.
Are you able to provide any working examples of e-com sites that have currency conversion – possibly using PayPal Pro?
Second question
Can you isolate the languages of the countries configured in WPML to locations in Google Search Console?
Third question
Do the translated pages all have a unique URL or does the translation all occur on the same URL?
Many thanks,
Stu
Thanks,
Stu
Hello Stu,
I’ll try to answer your questions:
1. At the moment that you select a different devise with our WooCommerce Multilingual, you will see how your product price change from that moment until the final checkout. Thus, the user will always see the selected currency and does not have to wait for any conversion at the end of the process:
https://wpml.org/documentation/related-projects/woocommerce-multilingual/#using-multiple-currencies
2. I’m not sure to follow you, but WPML allows you to create your own languages in case you need a customized setup:
https://wpml.org/documentation/support/editing-wpmls-languages-table/
3. Every translation page will have its own database entry, thus its own page and unique URL.
Regards,
Andrés
Hi,
I have a follow up question for Stu’s 3rd question.
Is it possible with a WPML to have the same post, page, or custom-post-type slug across multiple languages?
For English
https://example.net/en/my-awesome-content/For Spanish
https://example.net/es/my-awesome-content/Many thanks
Hello Chevindu,
Yes, a setup like that should be possible.
Regards,
Andrés
Bonsoir, Est-ce que vous proposez une licence à vie ? Est-il possible d’avoir recours à de vraies personnes pour la traduction, si oui, faudra-t-il payer un supplément ? Combien de langues puis-je paramétrer ? Je suis intéressée par l’offre à 79$. Cordialement,
Bonjour Gaelle,
Je crains que nous n’offrions plus d’abonnements à vie. Vous pouvez utiliser l’un de nos services de traduction intégrés, à un coût séparé. https://wpml.org/translation-service/
Vous pouvez utiliser autant de langues que vous le souhaitez. Nous ne facturons pas par langue https://wpml.org/documentation/getting-started-guide/language-setup/
La version CMS vous permet d’installer WPML sur jusqu’à 3 sites et vous donne accès aux mises à jour et au support pendant un an. Les frais de renouvellement sont de 59$.
Merci Mercedes pour votre retour.
Je vous souhaite une bonne soirée.
Cordialement,
Hi,
I have purchased the license since 2016, I changed email and no longer have access to reset my password. Can I create a new account with my purchase order number?
Thanks,
Hello Mario,
Can you paste the order number here? I will then contact you via e-mail to settle the issue.
Thanks!
Thanks mercedes, here is my purchase order Id WPML-1167809.
Look forward to your comments. Thanks!
Mario.
Thanks Mario. I just contacted you via e-mail about this.
Is it possible to deactivate the annual renewal?
We want to purchase wpml, for $79, we want it to stay functional forever, but we want to disable the annual renewal, we want to pay for it only once. We don’t need it to stay updated, it’s okay if we stop receiving updates.
Is this possible? You used to offer lifetime membership, the annual fee is new to me.
Hello Elie,
Yes, you can cancel the automatic renewal payment at any time, logged in from your account.
Kind regards,
I would like to purchase the latest version of WPML for my sites. One of the sites is already showing me the following warning:
Warning: Declaration of Installer_Upgrader_Skins::feedback($string) should be compatible with WP_Upgrader_Skin::feedback($string, …$args) in /home/ngkspar7/staging/1/wp-content/plugins/sitepress-multilingual-cms/vendor/otgs/installer/includes/class-installer-upgrader-skins.php on line 0
/>
Could you let me know in advance what I need to do to avoid anything breaking on the site once I upgrade to the latest WPML version?
Hello Nathan,
I suggest that, once you have purchased the subscription, you ask for help in the forum, where the tech team will take a look at your site and be able to assist you properly.
Kind regards,
Does WPML translate the Header Bulider BeTheme theme? Because apparently it doesn’t find files and you can’t translate the header, how is it actually?
Hello Oyo,
Yes, you can translate all content of BeTheme. Did you chceck this article? https://wpml.org/documentation/theme-compatibility/create-multilingual-wordpress-websites-using-betheme-and-wpml/
I am building a website with a store.
I ask if, when I buy the “Multilingual CMS” license and only pay the 1st year, can I then not pay more and keep the site running with languages?
Best regards,
Marília Calheiros
Hello Marília,
If you don’t pay for the renewal fee, you can keep using the files and the translation as they are installed on your site but you will no longer receive updates and support.
Kind regards,
Hello,
We are going to build a website, we are planning to have a production site and a staging site (not open to public).
We plan to install this plugin to staging site first, if it works as expected, then we will install it in our production site. With this setting, does it count as only 1 site or 2 sites?
We also plan to refresh the staging site and duplicate it from production site. Will it affect our license?
thanks
Simon
Hello Simon,
If you want to have both sites (production and test ones) be registered all the time, then you will need two separate registration keys. But registration is required only for updates so you can unregister the test one after finishing your work.
“We also plan to refresh the staging site and duplicate it from production site. Will it affect our license?”
Yes, a bit, because the registration key will work only for a specific domain. So if you duplicate your site to a new domain without regenerating the key for that new domain, you won’t be able to update your WPML plugins directly from your WordPress admin.
Hello,
Thank you for your reply. A few more questions before making the decision.
1. In our case, we should buy the “Multilingual CMS” package, right?
2. Our site is not launched yet, but we have a temporary domain name, which could be changed once a while, specially the staging site, the temporary domain name could be changed more frequent, can we update the registration key? Do we have a limit for using a registration key on a different temporary domain name or is there a lmimit for regenerating the key for that new domain?
3. After refresh the staging site and duplicate it from production site, without regenerating the key for that new domain, I understand that I won’t be able to update my WPML plugins directly from your WordPress admin, but the plugins still work, am I understand it correctly?
Thank you.
Simon
1. Yes, and the Multilingual CMS package is the one we recommend also for other reasons.
2. Yes, no problem at all. You can unregister your domain and register a new one anytime. It’s a few clicks but you need to do it both in your WPML account and then grab the new key and copy-paste it to your site (Plugins -> Add new -> Commercial tab).
3. Yes, you understand it correctly.
Hello,
Hello,
I have 2 language in my website, Turkish and English…
When i add Product (one Product but 2 picture one is Turkish other one is English…)
When Turkish Language Selected (Default)
Product Name : AAA Turkish Product Name
Product Picture Name : AAA-Turkish-Product-Name.png
When English Language Selected
Product Name : AAA English Product Name
Product Picture Name : AAA-English-Product-Name.png
I want to Show Turkish Product Picture name in background… If customer select English page… then they must see English Product Picture name too…. Is it possible for each language to show language related product picture ?
Hello, in general, WPML allows you to translate product images (or provide separate images for each of your languages) but you are mentioning a product picture name in background and I’m not sure what you mean here. What is background in your case? Please provide more details.
Hervé
For a prospect, I must consider the migration of a multi-language site made with drupal7 to wordpress.
The site contains dozens of articles and 7 languages including 2 complete (French, English) but also for the home page (Russian, Chinese …).
Will it work properly with the basic blog version?
Regards
Hello
After you migrate your site to WordPress you can use WPML with any number of languages, regardless of the version you use. The Blog version gives you access install the core plugin on one site only. If you need to translate more than posts and pages you will need the CMS version. Check these articles
https://wpml.org/documentation/getting-started-guide/language-setup/#site-languages
https://wpml.org/documentation/getting-started-guide/
Kind regards,
Do you still offer the CMS Lifetime package?
And does your plugin offer the ability to connect with the Google Translate API ?
Hello Rene,
I am afraid the answer is NO to both questions. We only sell yearly subscriptions. Our automatic translation service is linked to Microsfot, not Google https://wpml.org/documentation/translating-your-contents/advanced-translation-editor/