Сотрудники службы поддержки

Ahmed Ibrahim

An Egyptian PHP developer, who lives in Alexandria. I was working with the WPML 2nd tier support team, but now I'm working as an integration developer with the Translation Proxy team, and works on issues that are related to translation services.

Часовой пояс

Africa/Cairo (GMT+03:00)

Языки поддержки

English, Arabic

Ahmed Mamdouh

Skilled Supporter with over 7+ years of progressive experience in web development, I'm working mainly with the Translation Proxy team to support translation services along with supporting WPML clients.

Часовой пояс

Africa/Cairo (GMT+03:00)

Языки поддержки

English, Arabic

Ahmed Mohammed

With more than 10 years of experience with WordPress, Ahmed is working in our compatibility team to make WordPress themes and plugins compatible with WPML.

Часовой пояс

Africa/Cairo (GMT+03:00)

Языки поддержки

English, Arabic

Alejandro

30 Y/O, Problem solver, troubleshooter and marketing enthusiast. I love finding new bugs and enjoy trying to either solve them or finding a workaround. Just your standard Tech Geek.

Часовой пояс

Europe/Rome (GMT+02:00)

Языки поддержки

English, Spanish, Italian

Andreas

Часовой пояс

Europe/Athens (GMT+03:00)

Языки поддержки

English

Andreas W.

Andreas was born in Germany, close to the city of Cologne. He got married in 2009 and their son was born a couple of years after. Andreas then decided to leave his homeland and settled in Peru in 2012. After working for years in customer service and as a content writer he began to specialize in HTML, CSS, JS, and PHP. He is still a young member of the OTGS Family and spends his free time studying web development. Working on Support for OTGS is the most interesting job role Andreas has fulfilled so far and he is proud to be a member of such a great team. Andreas takes care of support requests for WPML in German, English, and Spanish. He also runs compatiblity tests for themes and plugins.

Часовой пояс

America/Lima (GMT-05:00)

Языки поддержки

German

Andrés

Colombian front-end developer currently living in Sevilla. I am a WordPress enthusiast and WPML supporter. I am a Colombian coffee addict, a traveler, cat lover and an eternal languages student.

Часовой пояс

Europe/Paris (GMT+02:00)

Языки поддержки

English, Spanish, French

Andrey

Andrey is a Support Team Leader at OnTheGoSystems. He has been working as a freelancer since 2010 until he joined at OnTheGoSystems in 2013. He's passionate about WordPress, Web development. Helping others to solve related problems were part of his experience so that the position at the company attracted him.

Часовой пояс

Europe/Kiev (GMT+03:00)

Bigul

Bigul hails from Kozhikode, Kerala, India and started his web development journey as a PHP developer in 2005. He has been working with WPML since 2012.

Часовой пояс

Asia/Kolkata (GMT+05:30)

Языки поддержки

English

Bobby

WordPress Developer, passionate about WordPress and Front End development, with expertise in debugging and problem-solving. Member of the WPML Technical Support Team at OnTheGoSystems.

Часовой пояс

America/Los_Angeles (GMT-07:00)

Языки поддержки

English

Bruno Kos

WordPress developer, working as freelancer since 2009.

Часовой пояс

Europe/Zagreb (GMT+02:00)

Языки поддержки

English, German

Carlos Rojas

Cuban web developer currently living in Catalunya. I am a WordPress enthusiast and WPML supporter with a special interest in front-end and graphic design. I love animals, travelling and drawing.

Часовой пояс

Europe/Madrid (GMT+02:00)

Языки поддержки

English, Spanish

Kor

Часовой пояс

Asia/Singapore (GMT+08:00)

Языки поддержки

English

Christopher Amirian

A WordPress enthusiast who loves developing themes and plugins and troubleshooting technical problems. WPML and Toolset supporter with a passion for teaching and serving our customers.

Часовой пояс

Asia/Yerevan (GMT+04:00)

Языки поддержки

English

Diego Pereira

Designer and Developer passionate about WordPress. WPML Support Team at OnTheGoSystems.

Часовой пояс

America/Sao_Paulo (GMT-03:00)

Языки поддержки

English, Spanish, Portuguese, Brazil

Dražen Duvnjak

Croatian freelance front-end developer who is proud to be a part of the WPML team. Started working with WordPress as a hobby, but loved it so much that it turned into my full-time job. Love solving problems and helping other people at the same time. Passionate about IT and sports. Most of my free time I try to spend in nature, hiking or riding a bicycle.

Часовой пояс

Europe/Zagreb (GMT+02:00)

Языки поддержки

English

Eran Helzer

Faisal Ahammad

Faisal Ahammad is an experienced Support Engineer at OnTheGoSystems, providing customer technical support and assistance. With a passion for problem-solving, Faisal is adept at identifying and resolving technical issues and is dedicated to ensuring customers receive the highest level of service. In his role at OnTheGoSystems, Faisal works collaboratively with colleagues and customers to troubleshoot and resolve technical issues and is renowned for his commitment to delivering outstanding customer service.

Часовой пояс

Asia/Dhaka (GMT+06:00)

Языки поддержки

English

George Botsev

He is a geeky guy who likes Star Trek, computers, and all other geeky stuff. Other interests are mainly related to IT, System Administration, Electronics, Open Source Software, Open Source Hardware, Photography, and Music. He has more than 10 years experience with WordPress, and also about 10 years professional experience with IT and System Administration. His main duty has always been to debug issues. Since September 2014, when he joined the WPML Support team he has helped many in the forums to resolve their problems.

Часовой пояс

Europe/Sofia (GMT+03:00)

Языки поддержки

English

Ilyes Bourigua

Часовой пояс

Africa/Tunis (GMT+01:00)

Языки поддержки

English, French, Arabic

IrinaS

Языки поддержки

English

Itamar

Joined OnTheGoSystems in 2016 as a first-tier supporter in the WPML support forum and ever since helping users with their WPML issues and questions. Besides working in the English forum, also in charge of the Hebrew forum. Lives in Israel with his wife and four kids.

Часовой пояс

Asia/Jerusalem (GMT+03:00)

Языки поддержки

English, Hebrew

Laura

WordPress enthusiast since 2005 living in Rome, Italy.

Часовой пояс

Europe/Rome (GMT+02:00)

Языки поддержки

English, Italian

Lauren

Lauren has been working with WordPress for over a decade. She has been part of the WPML support team since 2015 and the WPML Training department since 2016. She is a problem solver by day and a wine aficionado and competitive pool player by night. Also in her free time, Lauren enjoys spending time at the beach with her family, practicing yoga and reading everything and anything she comes across.

Часовой пояс

America/New_York (GMT-04:00)

Языки поддержки

English

Long Nguyen

Часовой пояс

Asia/Ho_Chi_Minh (GMT+07:00)

Языки поддержки

English

luo

Часовой пояс

Asia/Hong_Kong (GMT+08:00)

Языки поддержки

English, Chinese (Simplified)

Marcel

Marcel is a WordPress developer from Austria, living in Spain. He helps our clients to make their sites multilingual since early 2019. Before joining the WPML Support Team, Marcel worked for more than 10 years in the tech industry as a developer & software supporter. In his free time, he enjoys travelling, music, photography or experiment with new technologies and frameworks.

Часовой пояс

Europe/Madrid (GMT+02:00)

Языки поддержки

English, German

Mateus Getulio

Mateus is from Brazil and lives in Belo Horizonte. He graduated in Computer Information Systems in Pitagoras College. Working with customer support for about 14 years he also has developer experience especially with PHP and JavaScript. He’s been working with WordPress since 2013.

Часовой пояс

America/Sao_Paulo (GMT-03:00)

Языки поддержки

English, Portuguese, Brazil

mercedes

Языки поддержки

English, Spanish

Mihai Apetrei

31 years old people+web+technology+music+animals+nature+photography-passioned supporter, doing my best to make the world a better place by helping others accomplish their goals with their WordPress site.

Часовой пояс

Europe/Bucharest (GMT+03:00)

Языки поддержки

English

Minesh

Noman

Tech Support Expert at WPML. Offering top-notch support to all of our clients. I am a Premium Themes Developer and passionate for User Experience and Design.

Часовой пояс

Asia/Karachi (GMT+05:00)

Языки поддержки

English

Mohamed Sayed

Часовой пояс

Africa/Cairo (GMT+03:00)

Языки поддержки

English, Arabic

Nicolas Viallet

Часовой пояс

America/Lima (GMT-05:00)

Языки поддержки

English, Spanish, French

Nigel

Часовой пояс

Europe/Madrid (GMT+02:00)

Языки поддержки

English, Spanish

Osama Mersal

An Egyptian WordPress enthusiast who joined WPML support team as a 1st supporter. He loves helping people and resolving their issues.

Часовой пояс

Africa/Cairo (GMT+03:00)

Языки поддержки

English, Arabic

Otto

Otto spent 3 years doing first-tier support, devoting his mind and soul to help people from all around the world to make their WordPress sites Multilingual. Replying to questions, solving problems and making users happy every day. After that he was a second tier supporter for two years. Focusing on compatibility issues with themes and plugins. He lead the compatibility support team and also provided support to our Language Service Providers partners and their clients. Nowadays he is part of the Systems Development team were he helps to develop and maintain the internal tools that our company uses to operate. An active member within the WP Argentinian community, he co-founded the WordPress meetups of La Plata and assists regularly to WP Buenos Aires monthly meetups.

Часовой пояс

America/Argentina/Buenos_Aires (GMT-03:00)

Языки поддержки

English, Spanish

Paola Mendiburu

Spanish WPML supporter at OnTheGoSystems. I also give support in english and in italian as I am half-italian. I love helping others and it is a great satisfaction when problems are getting solved. I am passaionate about Wordpress and web design.

Часовой пояс

Europe/Madrid (GMT+02:00)

Языки поддержки

English, Spanish, Italian

Prosenjit Barman

Часовой пояс

Asia/Dhaka (GMT+06:00)

Языки поддержки

English

Raja Mohammed

Lives in a city of South India with his parents and family, Basically a Frontend developer and moved on to WordPress development before started helping the WPML customers. Some of his family and friends still think he is unemployed since throughout his entire career he never went for a regular office job. Always in love with the remote work culture.

Часовой пояс

Asia/Kolkata (GMT+05:30)

Языки поддержки

English

Roel Ketagoda

A Software & Web Developer turned QA Engineer, I live with my wife in Colombo, Sri Lanka. Loves remote working and has been working at OTGS for over 4 years. Has a passion for sports which include athletics, badminton, squash & Cricket and spends time engaging in them when not in front of a computer. Also enjoys reading books & watching horror movies.

Часовой пояс

Asia/Kolkata (GMT+05:30)

Языки поддержки

English