Account Issues

This tag is to be used for the admin team - refunds, changing of billing information, upgrading & downgrading, and so on

Тема	Голоса	Записи	Свежесть
I would like to give one of my developers an access to one specific site Начато по: brianH-21 в: Chat Support	1	2	1 день назад
Problem with the credit card trying to renew the account Начато по: peterB-70 в: English Support	2	3	3 дней, 10 часов назад mercedes
No me deja instalar el plugin por que dice que la cuenta esta expirada Начато по: cesar-nieto-group-s.l.C в: Soporte en español	2	6	3 дней, 20 часов назад Carlos Rojas
downgrade my license Начато по: sandroK-3 в: Chat Support	1	2	3 дней, 21 часов назад
WPML chat support ticket by dianaC-8 — 1713436644 Начато по: dianaC-8 в: Chat Support	1	2	4 дней, 22 часов назад
Perchè non mi fa aggiornare il plugin? Начато по: salvatorelucaC в: Assistenza in italiano	2	2	5 дней назад Paola Mendiburu
The ticket is not private to share the login info Начато по: sabrinaB-6 в: Chat Support	1	2	5 дней, 17 часов назад
Lost credits when changing site Начато по: bobR-7 в: Chat Support	1	2	5 дней, 18 часов назад
Account says client has 171900 credits available, but he hasn't Начато по: cristianS-29 в: Soporte en español	2	14	5 дней, 22 часов назад Alejandro
Site key not matching Начато по: friulF в: Chat Support	1	2	6 дней назад
Unable to update Начато по: viktorV-4 в: Chat Support	1	2	6 дней, 14 часов назад
I need invoice for that transaction. Начато по: Kirill Ryzhkov в: English Support	2	3	6 дней, 17 часов назад mercedes
Question about value of Invoice Начато по: johanD-11 в: English Support	2	4	6 дней, 18 часов назад Andrey
Client disabled automatic renewal and got charged. Начато по: kamilJ-8 в: English Support	2	4	6 дней, 18 часов назад Andrey
"Unable to fetch Automatic Translations Credits details. Please try to reload the page." Начато по: lycee-francaisd-2 в: Chat Support	1	2	6 дней, 18 часов назад