This thread is resolved. Here is a description of the problem and solution.
Problem:
The client's default website language is Arabic, but they have set their user profile to English to manage the dashboard in English. However, Elementor modules and settings are displaying in Arabic instead of English, despite the user profile language setting. Additionally, there was an issue with .mo files generation due to a non-writable folder.
Solution:
1. We directed the client to an existing support ticket that explains how to change the default behavior when Elementor defaults to the admin language in the editor: https://wpml.org/forums/topic/elementor-defaults-to-not-the-admin-language-in-the-editor/.
2. We advised the client to remove specific files related to Elementor from the "plugins" folder located at "wp-content/languages/plugins/" instead of renaming the main "languages" folder, as this could affect other functionalities. The exact files to remove were mentioned in another support ticket: https://wpml.org/forums/topic/elementor-editor-interface-with-wpml/#post-9863547.
If the solution provided here is not relevant to your case, either because it's outdated or it doesn't apply to your situation, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket with us.
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This topic contains 3 replies, has 2 voices.
Last updated by 9 months, 2 weeks ago.
Assisted by: Mihai Apetrei.
