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Supporter timezone: Europe/Kyiv (GMT+02:00)

This topic contains 11 replies, has 0 voices.

Last updated by Andrey 9 hours, 6 minutes ago.

Assisted by: Andrey.

Author Posts
January 19, 2025 at 1:00 pm #16610474

petrac-4

Background of the issue:
I enabled the multicurrency mode on my site hidden link using WPML.

Symptoms:
I can only see my currency, which is SAR, and not any other currency.

Questions:
Why can't I see other currencies after enabling multicurrency mode?

January 19, 2025 at 5:08 pm #16610787

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+02:00)

Thank you for contacting WPML support.

Please upload any relevant screenshots that can help illustrate the problem.

Additionally, please have a look here for information on using multiple currencies: https://wpml.org/documentation/related-projects/woocommerce-multilingual/#multiple-currencies

January 20, 2025 at 6:29 am #16611737

petrac-4

hi this is some image

Screenshot 2025-01-20 092808.png
Screenshot 2025-01-20 092829.png
January 20, 2025 at 8:50 am #16612120

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+02:00)

I need to request temporary access (wp-admin and FTP) to your site – preferably to a test site where the problem has been replicated if possible – in order to be of better help. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.

If I need to debug the problem further, I want to ask you about the possibility of replicating your site locally. I'll need to install a "Duplicator" temporarily or "All In One Migration" plugin on your site. This will allow me to create a copy of your site and your content. If you prefer to do it independently, you can provide the snapshot and send me the zipped package you downloaded.

Let me know how you feel about this.

January 20, 2025 at 9:04 am #16612163

petrac-4

hi
here is a test site you can use

[removed]

thank you

January 20, 2025 at 7:57 pm #16615426

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+02:00)

I have logged into your test website and set the language to English in the profile settings, but I am still experiencing RTL styles. Are there any plugins that might be affecting the styles?

Here’s what I have noticed so far that needs your attention:

- Please update the WPML and WooCommerce plugins.
- Temporarily deactivate all plugins except for WPML and WooCommerce to see if the issue persists.

Let me know how it goes.

January 21, 2025 at 5:09 am #16616351

petrac-4

hi
i longed on and deactive all plugins and keep wpml ans woocommerce but nothing work
you can check now

January 21, 2025 at 11:52 pm #16620783

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+02:00)

Thank you for your feedback. When you enable the multicurrency mode, try to choose the option from "Show currencies based on". I have shown the screenshot.

WooCommerce-Multilingual-Multicurrency-‹-اوتلت-بترا-كير-—-WordPress.png
January 22, 2025 at 5:40 am #16621057

petrac-4

now it is work but i can not add Currency switcher to menu

can you help?!!

January 22, 2025 at 9:59 pm #16625157

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+02:00)

To achieve this, you can use the following shortcode either as a menu item or in a footer widget, or you can implement it directly in your theme's template file using PHP:

https://wpml.org/documentation/related-projects/woocommerce-multilingual/multi-currency-support-woocommerce/#currency-switcher-shortcode

If you want to add a shortcode to a menu, consider using a plugin like this, which may assist you:

https://wordpress.org/plugins/shortcode-in-menus/#:~:text=Check%20the%20screen%20options%2C%20if,Optionally%2C%20add%20a%20title

January 23, 2025 at 5:13 am #16625539
petrac-4

how can i get wcml-dropdown shortcode

New threads created by Andrey and linked to this one are listed below:

https://wpml.org/forums/topic/split-how-can-i-get-wcml-dropdown-shortcode/

January 23, 2025 at 10:37 am #16626862

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+02:00)

Since the original issue has been resolved, I opened a new ticket for your new question. This will also help other users with similar problems find solutions when searching the forum.

I will reply here: https://wpml.org/forums/topic/split-how-can-i-get-wcml-dropdown-shortcode/