Error - site has moved to a new location

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Sun	Mon	Tue	Wed	Thu	Fri	Sat
-	10:00 – 17:00	10:00 – 17:00	10:00 – 17:00	10:00 – 17:00	10:00 – 17:00	-
-	18:00 – 19:00	18:00 – 19:00	18:00 – 19:00	18:00 – 19:00	18:00 – 19:00	-

Supporter timezone: Asia/Kathmandu (GMT+05:45)

This topic contains 1 replies, has 0 voices.

Author	Posts
March 31, 2026 at 3:49 am #17938209
jaswinderS	We have migrated the website hidden link which is the production site, after which it shows this error on the backend: You or someone else moved this site to hidden link. Translations that you do at hidden link will not appear on this site. You cannot edit translations on this site. If you didn't intend to move this site to hidden link, you can indicate that this site should be at hidden link.
April 1, 2026 at 5:53 am #17941734
Shekhar Bhandari WPML Supporter since 03/2015 Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45)	Hello there, Thank you for contacting WPML support. I'd be happy to assist you on this issue. Do you have wp_siteurl and home url defined in your wp-config.php? To debug this issue further, I would need to check your site settings once, for this I would need temporary access (wp-admin and ftp) to your site. So could you please provide me with those details, you will find the needed fields for this below the comment area when you log in to leave your next reply. hidden link This info is private and available to you and WPML supporters only. Read more about this: https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/ Note: Backup your sites before providing the credentials or if possible provide credentials for the test site Look forward to your reply. Thanks

The topic ‘[Closed] Error – site has moved to a new location’ is closed to new replies.