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Last updated by Prosenjit Barman 2 weeks, 4 days ago.

Assisted by: Prosenjit Barman.

Author Posts
November 14, 2024 at 9:00 am #16401276

morenoG-2

Background of the issue:
I’m trying to translate a specific product page on my site hidden link using WPML. WPML identifies only the information within WooCommerce but doesn’t recognize other text boxes on the page.

Symptoms:
WPML only detects some text portions when I start a translation.

Questions:
How can I use WPML to detect these undetected text areas and proceed manually with the translation?

November 15, 2024 at 7:28 am #16405847

Prosenjit Barman
Supporter

Languages: English (English )

Timezone: Asia/Dhaka (GMT+06:00)

Hello There,
Thanks for contacting WPML Support.

I understand the issue you're experiencing. It seems that the other text boxes in the WooCommerce product editor may not have translation support enabled yet. As a result, the data entered in those text boxes does not appear in the editor.

Since you haven’t shared the product link or WPML Debug Info, I don’t have specific details about the fields. However, here are the steps you can follow to make the fields translatable and check if it resolves the issue:

1. Open your browser’s developer tools and inspect the text box to locate the field's name.
2. Navigate to "WPML > Settings" and scroll down to the "Custom Fields Translation" section.
3. Click on "Show System Fields" to display all fields.
4. Once the page reloads, use the search box within the custom fields section to enter the name of the field you identified.
5. If the field appears in the search results, set its translation preference to "Translate".
6. Save the changes and clear any caches.
7. Open the default product in the editor and make a small change to trigger an update.
8. Save the changes and proceed to update the translation. The field data should now appear in the translation editor.

Let me know how it goes! If you need further assistance, please share the product link and the WPML Debug Info. This will provide a clearer understanding of the fields used and their settings, allowing me to offer more precise suggestions.

- Here's how you can get the Debug Info: https://wpml.org/faq/provide-debug-information-faster-support/

Copy the Info and paste it to the Debug information box right below the replybox.

Best regards,
Prosenjit

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