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This thread is resolved. Here is a description of the problem and solution.

Problem:

The client was unable to see the translated product variations in English on their WooCommerce site, even though the product was fully translated using WPML.

Solution:

We recommended the client to use the WooCommerce Multilingual troubleshooting options available in the WPML settings. Specifically, the steps to follow are:

1. Navigate to the WPML WooCommerce Multilingual troubleshooting page.
2. Select and run the following options:
- Update products count
- Sync products variations

For further details, refer to the WPML documentation on troubleshooting WooCommerce Multilingual and multicurrency.

If this solution does not resolve your issue, or if it seems outdated or irrelevant to your specific case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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Last updated by Bigul 2 months, 3 weeks ago.

Assisted by: Bigul.

Author Posts
April 29, 2025 at 3:22 pm

dariusB-3

Background of the issue:
I am trying to translate product variations to English using WPML. The product is fully 100% translated via the translation manager. The issue can be seen on this page: hidden link. I expected the translated page to be: hidden link.

Symptoms:
The assembly system has no options in the English version, whereas it should have 2 options, like in the Lithuanian version.

Questions:
Why are the product variations not translating to English even though the product is fully translated?

How can I ensure that the assembly system options appear in the English version as they do in the Lithuanian version?

April 29, 2025 at 3:46 pm
April 29, 2025 at 3:53 pm #16980191

Bigul
WPML Supporter since 01/2013

Languages: English (English )

Timezone: Europe/Vienna (GMT+02:00)

Hello,

Somehow, you have disconnected from the chat. So I have converted it to a ticket. The Product Variations are working as expected in English after running the following WooCommerce Troubleshooting options.

- Update products count
- Sync products variations

Please check it now and let us know your feedback. Refer to the following screencast and the doc for more details:

hidden link

https://wpml.org/documentation/support/wpml-troubleshooting-options/#troubleshooting-woocommerce-multilingual-and-multicurrency

--
Thanks!

Bigul

April 30, 2025 at 12:13 pm #16983726

dariusB-3

Thank you very much for the fix!

May I know how you fixed it?

April 30, 2025 at 5:06 pm #16985000

Bigul
WPML Supporter since 01/2013

Languages: English (English )

Timezone: Europe/Vienna (GMT+02:00)

Hello,

Thank you for the feedback. Happy to know you are getting the expected results now.

The Product Variations are working as expected in English after running the following WooCommerce Troubleshooting options.

- Update products count
- Sync products variations

Refer to the following links for more details:

hidden link

https://wpml.org/documentation/support/wpml-troubleshooting-options/#troubleshooting-woocommerce-multilingual-and-multicurrency

--
Thanks!

Bigul