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This topic contains 2 replies, has 2 voices.

Last updated by andreaw-15 1 year, 10 months ago.

Assisted by: Mihai Apetrei.

Author Posts
May 24, 2022 at 10:23 am #11290355

andreaw-15

I think we might have conflicted with other WPML plugins. I installed the wpml for blogs, then upgraded, then realised the client bought the plugin...so started again.

Now I don't or can't access the translation manager? Do we not have this on the chose package?

Really need this sorted.

I have all plugins, but system is saying not up to date.

And shouldn't I be able to do frontend translations in the divi theme to avoid confusion with all the written code?

May 24, 2022 at 2:29 pm #11293923

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hi there.

Maybe you are using a WPML key that is attached to the old limited (blog membership type) account.

Go here (https://wpml.org/account/sites/), generate a new key for the current domain, copy it, then go to Plugins > Add new > Commercial > unregister WPML from the current key and use the new key to register WPML again.

Also, please click the "check for updates" button to make sure that you are on the latest versions.

Please let me know how that goes.

Kind regards,
Mihai Apetrei

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.