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Il s'agit du forum d'assistance technique de WPML, le plug-in multilingue pour WordPress.

Il est accessible à tous, toutefois seuls les clients de WPML peuvent y publier leurs messages. L'équipe du WPML répond sur le forum 6 jours par semaine, 22 heures par jour.

Ce sujet contient 3 réponses, a 1 voix.

Dernière mise à jour par Lucas Vidal de Andrade Il y a 2 semaines et 5 jours.

Assisté par: Lucas Vidal de Andrade.

Auteur Articles
décembre 22, 2024 à 12:10 am #16537118

shangruH

Contexte de la question:
I was trying to use the WPML plugin, but it is causing a conflict with Elementor. The issue can be seen on this page: lien caché

Symptômes:
The WPML plugin is causing a conflict with Elementor.

Questions:

décembre 23, 2024 à 11:59 am #16540182

Bruno Kos
Supporter

Les langues: Anglais (English ) Allemand (Deutsch ) Français (Français )

Fuseau horaire: Europe/Zagreb (GMT+01:00)

Hi,

Thank you for contacting WPML support!

Can you please provide us with the debug information, so we can get a better idea of your setup?

https://wpml.org/faq/provide-debug-information-faster-support/

Enter this data into the Add debug info box below.

Also, can you provide a bit more info on what kind of conflict is there? Screenshots would help.

Regards,
Bruno Kos

janvier 3, 2025 à 8:48 pm #16562565

shangruH

And WPML doesn't translate my website anymore. For example, for the page :
lien caché

My website is build originally in French. It only translated the title of the page into English.

And I checked my account, and I'm told that I don't have ant credits left. But I just pay for the one year price... and I haven't made a lot of pages.

Please help me. Thank you !!!

janvier 6, 2025 à 1:01 pm #16566418

Lucas Vidal de Andrade
Supporter

Les langues: Anglais (English ) Espagnol (Español ) Allemand (Deutsch ) Portugais - du Brésil (Português )

Fuseau horaire: America/Sao_Paulo (GMT-03:00)

Hey there,

Thank you for sharing the debug information. It looks like your website is set up correctly 🙂 Let me address the issues one by one.

1. Conflict with Elementor

Can you please provide more details on what's happening? What's the expected behavior, and what's happening instead?

If possible, please create a screen recording showing us the issue. You can use Loom to record your screen, it's free and requires no installation:
lien caché

2. Credits

When using AI Automatic Translation, WPML requires credits, as it depends on external AI services. That's not directly related to the subscription, as they work separately.

Here you can check more details about AI Automatic Translation:
https://wpml.org/documentation/automatic-translation/

If you wish, you can also translate your pages yourself, via WPML > Translation Management. By translating the content yourself, you don't need credits.