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This topic contains 4 ответов, has 2 голосов.

Last updated by arkadyD 1 год, 5 месяца назад.

Assisted by: Andrey.

Автор Посты
24 октября, 2022 в 12:51 пп #12300459

arkadyD

Расскажите нам, что вы пытаетесь сделать?
редактировать уже переведенные товары WooCommerce, на данных стоит замок, написано перейти к редактированию (This is a translation of LUNGS FOR TRAINING. Some of the fields are not editable. It's recommended to use the WooCommerce Multilingual & Multicurrency products translator for translating products.) я захожу туда там товар переведен, нажимаю редактировать, опять стоят замочки и в итоге на языке оригинала изменить данные товара нельзя
Вы следуете каким-либо инструкциям?
нет
Можете ли вы привести нам похожий пример?

Ссылка на ваш сайт?
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24 октября, 2022 в 1:50 пп #12301049

Andrey
Supporter

Languages: Английский (English ) Русский (Русский )

Timezone: Europe/Kyiv (GMT+02:00)

Загрузите несколько сриншотов проблемы и как пытаетесь редактировать продукты?

Если редактируете переведённый товар в редакторе WordPress и видите иконку в виде замочка на некоторых полях, то это ожидаемо, так как эти поля синхронизированы с оригиналом. Изменения для этих полей необходимо делать на языке оригинала, то есть на языке на каком был создан этот продукт.

Чтобы помочь Вам быстрее, я включил отладочную информацию для этого билета поддержки. Пожалуйста, ознакомьтесь с этой ссылкой, как получить эту информацию с Вашего сайта и предоставить ее нам:
http://wpml.org/faq/provide-debug-information-faster-support/

25 октября, 2022 в 6:01 дп #12304579

arkadyD

Здравствуйте, дело в том что я не могу внести изменения в товар на языке оригинале, на котором товары были созданы, (в принципе как я и сказал в первом запросе) отладочную информацию послать я не смог (пишет под кнопкой не "корректная отладка"), скрины послать тоже не могу кнопка загрузить не работает (при нажатие ничего не происходит)
я запишу видео где опишу проблему и покажу все эти баги на странице поддержки, и оставлю ссылку на яндекс диск ознакомьтесь пожалуйста и подскажи что делать, спасибо
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25 октября, 2022 в 11:30 дп #12306561

Andrey
Supporter

Languages: Английский (English ) Русский (Русский )

Timezone: Europe/Kyiv (GMT+02:00)

Спасибо за видео. Просмотрел, что к чему. На счет отладки, обратил внимание, что код отладки как будто поврежден. Возможно, в следующий раз попробуйте другой браузер. Может также и скриншоты будут загружаться?

По основной проблеме, на видео приводите пример с продуктом LUNGS FOR TRAINING и говорите, что он был переведен с украинского. Но, с боку в языковом сайдбаре и после в редакторе переводов WPML, вижу, что данный продукт переведен с английского. В таком случае, все отображается верно и украинский является переводом для этого продукта. Редактирование этого продукта необходимо делать на английском языке.

Прикрепил скриншот.

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