Problem: If you're trying to activate the WPML plugin on your WordPress site and encounter a critical error that makes the site inaccessible, this might be due to an issue with string translations. Solution: We recommend following these steps to resolve the issue: 1. Navigate to WPML >> String Translation. 2. Search for the %s string. 3. Correct its translation. After these adjustments, your site should regain accessibility in all configured languages. If the problem persists, it might be related to a known issue with PHP 8, as detailed in our errata: PHP 8 PHP Fatal Error: Uncaught ValueError: Unknown format specifier.
If this solution does not apply because it's outdated or not relevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please open a new support ticket at WPML support forum.
Problem: After cloning a website and resetting the WPML plugin and database on the new domain, the site is not fetching credits and still points to the old website. Solution: If you're experiencing this issue, we recommend you try the following steps: 1. Navigate to Plugins → Add New and select the Commercial tab. Then, click 'Unregister WPML from this site'. 2. After the page loads, click on 'Register WPML'. You will see a prompt to enter the site key. Select 'Get a key for this site'. 3. Complete the site key wizard in your WPML account and set it to 'Production site'. 4. Copy your new key and paste it in the Commercial tab. Afterwards, you can delete your old site key in the WPML account. 5. Assign the credits if necessary. If it indicates that you have already registered the site, you may need to first delete the old site key in your WPML account.
This solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
Problem: The client is trying to translate their website content from English to Arabic using WPML. Although the WPML dashboard shows all pages as translated, the translated content is not displaying on the website, especially on the shop and product pages. Solution: 1. We recommend activating the WPML String Translation plugin. After activation, search for untranslated strings and translate them. For more guidance, refer to the following documentation:
If these solutions do not resolve your issue or seem irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Additionally, please feel free to open a new support ticket for further assistance at WPML support forum.
