bridgetC

Problem:
The client activated the WPML plugin on their site and experienced an issue where the cart appears empty during the checkout process.
Solution:
We investigated the issue and found that it persists even when all WPML plugins are disabled. The client is using the Eventin plugin's custom checkout flow, which does not synchronize with the WooCommerce cart. This discrepancy is why the WooCommerce cart appears empty. We recommend checking if the Eventin and WooCommerce plugins are intended to work together or if there is a need for additional configuration to ensure compatibility.

If this solution does not resolve your issue or seems outdated, please visit our known issues page and confirm that you have the latest versions of your themes and plugins installed. If the problem persists, we highly recommend opening a new support ticket here.