Problem: You are trying to translate content using the WPML editor, but some words do not appear in the WPML translator editor, even though they are part of the page content. Additionally, some translations disappear from the WPML editor, even though they are still visible on the front end. Solution: First, identify which Page Builder Widgets are not getting translated and determine which plugin on your site is responsible for those widgets. WPML supports all widgets that come with WPBakery Page Builder by default. For any Custom Widget, it must have an XML configuration to be translated using the WPML Translation Editor. This configuration should be in a
wpml-config.xml
file in the root directory of the theme or plugin. You can find a guide on how to register page builder widgets for translation here: https://wpml.org/documentation/support/language-configuration-files/how-to-register-page-builder-widgets-for-translation/ If the author does not provide such a configuration, you can create one yourself and store it under WPML > Settings > Custom XML Configuration. We can also offer a WPML test site to assist you with creating a basic configuration for a couple of widgets. If many widgets are affected, it might be better to contact the author of those widgets.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
