Problem: You are experiencing issues where pages are not visible and appear distorted after translation using WPML. This includes problems with the visibility and formatting of translated pages.
Solution: 1. Create a staging site or backup your site, then activate a default WordPress theme to check if the issue persists. This helps determine if the problem is theme-related. 2. Ensure that the string that applies the style to the price is correctly translated in WPML's String Translation. Incorrect translation of this string was initially causing the issue but has been fixed. 3. If you encounter a 'Request Timeout' error while trying to access the WPML String Translation page, ensure that your server can handle the request and that the strings, especially those related to price ranges, are correctly translated and structured as per WPML guidelines.
If these steps do not resolve your issue or if the solution seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket.
Problem: If you're experiencing a 404 error when clicking on translated categories in WooCommerce, except for the English ones, indicating that these categories appear non-existent. Solution: We recommend visiting this documentation which describes a similar issue. To resolve this, go to WPML > Taxonomy Translation, select Product Categories from the list, and ensure that all fields under the Label section are filled out — including Singular, Plural, and the Slug (even if you're just copying the original values) for all languages. After completing these steps, clear your cache and resave your permalinks.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket.
Problem: If you're experiencing a conflict between the WPML plugin and the WooPayments payment system, which prevents customers from making payments, follow these steps to diagnose and potentially resolve the issue. Solution: 1. Create a staging site with a copy of your production site. 2. Deactivate all plugins, including WPML ones. 3. Activate a default WordPress theme, such as Twenty Twenty. 4. Enable WordPress debug mode as described in this guide: https://developer.wordpress.org/advanced-administration/debug/debug-wordpress/ 5. Reactivate the WPML plugins, WooCommerce, WooCommerce Multilingual, and WooPayments. 6. If the issue disappears, reactivate your theme and then other plugins one by one to identify the culprit. 7. Monitor and share any fatal errors from the debug.log file in the wp-content folder.
Please note that this solution might be outdated or not applicable to your specific case. If these steps do not resolve your issue, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.
