igorG-13

Problem:
The client is experiencing an issue where the confirmation email content from a contact form, although translated in WPML settings, is not being received as translated.
Solution:
1. Ensure that all steps in the WPML and Gravity Forms integration documentation are correctly followed. You can find the detailed steps here: https://wpml.org/documentation/related-projects/gravity-forms-multilingual/
2. Verify that the user's language preference in their profile matches the language of the email they should receive. This setting influences the language of the email content.

If this solution does not resolve your issue or seems outdated, we recommend opening a new support ticket. We also advise checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum: https://wpml.org/forums/forum/english-support/