Профиль johnH-55 - WPML

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Статус	Тема	Специалист поддержки	Голоса	Сообщения	Свежесть
	Delete media translation Начато: johnH-55 в: English Support Доступно быстрое решение Problem: The client deleted a file from the media library, but it still appears in Media Translation. Despite deleting all translations, one remains visible. Solution: We recommend checking in WPML > Languages > Site Languages to see if there is an active dialogue about old translations from inactive languages. If such a dialogue exists, use it to remove those contents. Additionally, ensure that the media is indeed removed from the media library by setting the admin bar language selector to "All languages". If the issue persists, we suggest visiting our support forum for further assistance. Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem continues, please open a new support ticket.		0	4	1 месяц назад Andreas W.
	SyntaxError: Failed to execute ‘json’ on ‘Response’: Unexpected end of JSON input Начато: johnH-55 в: English Support Доступно быстрое решение Problem: After upgrading to WPML Multilingual CMS v. 4.9.0, WPML String Translation v.3.5.0, and WPML Media Translation v.3.1.0, clicking 'Save and Complete' in WPML causes the icons to keep rotating, and an error appears in the developer console indicating a 'SyntaxError: Failed to execute 'json' on 'Response': Unexpected end of JSON input'. This issue persists even after refreshing the page and clearing the cache. Solution: We have identified that this issue typically occurs when the WordPress REST API is disabled, which WPML and its Advanced Translation Editor rely on for fetching data. If you're experiencing this issue, we recommend checking if any plugin, theme function, or server setting might have disabled the REST API. Specifically, if you have a plugin named 'Disable REST API' activated, please disable it and test again. If this solution does not resolve the issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket at WPML support forum for further assistance.		0	6	1 месяц, 2 недели назад Andreas W.
	Translate URL in custom post type content Начато: johnH-55 в: English Support		1	7	5 месяцев, 3 недели назад Kor
	import XLIFF files Начато: johnH-55 в: English Support		1	8	8 месяцев, 1 неделя назад Bobby
	Custom link description translation Начато: johnH-55 в: English Support		0	9	8 месяцев, 4 недели назад Kor
	String translation for homepage at cs-CZ not working, while other pages and homepages in other langu… Начато: johnH-55 в: English Support		0	4	11 месяцев, 3 недели назад Lauren
	Managing relations and structure update when EN-US -> FR-FR (translation) -> FR-BE (duplicate) Начато: johnH-55 в: English Support		0	9	1 год назад Andreas W.
	WPML Media Translation 1 2 Начато: johnH-55 в: English Support Доступно быстрое решение Problem: The client is experiencing an issue with WPML Media Translation where the 'Save media translation' button remains inactive, and despite adding Name, Caption, and Alt text to a different file, the translated image does not appear, but the English image does. Solution: We recommend using the apply_filters('wpml_object_id', $mediaID, 'attachment', true); function to ensure that the media ID is correctly translated, which should resolve the issue with the inactive button and the incorrect display of images. Here is a step-by-step guide: 1. Retrieve the original media ID and URL. 2. Use the apply_filters function to get the translated media ID. 3. If the original media ID does not match the translated media ID, update the media URL and ID to the translated ones. 4. Verify that the translated media appears correctly in place of the English image. If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.		1	17	1 год назад johnH-55
	WPML page and post translate and duplicate Начато: johnH-55 в: Chat Support		1	2	1 год, 2 месяца назад johnH-55
	Taxonomy translation access for Editor role Начато: johnH-55 в: Chat Support		1	2	1 год, 2 месяца назад johnH-55
	WPML String Translation Version 3.2.14 at our website is , while at WPML v 3.2.15 available., same w… Начато: johnH-55 в: Chat Support		0	2	1 год, 4 месяца назад johnH-55
	I need to retrieve posts in different language than current Начато: johnH-55 в: English Support Доступно быстрое решение Problem: You are trying to display posts from different multisite blogs in their respective languages using WPML, but the get_terms function returns terms from all WPML languages instead of just the desired one. Solution: To ensure that get_terms returns terms only for the desired WPML language, follow these steps: 1. Set the WPML language context: Use the do_action('wpml_switch_language', $language_code) function to switch to the desired language. 2. Get and filter terms by language: Modify the get_terms call to filter by the desired language using apply_filters('wpml_object_id', $term->term_id, 'category', true, $language_code) . Here is a sample implementation: function get_terms_for_language($taxonomy, $language_code) {<br /> if (function_exists('apply_filters')) {<br /> do_action('wpml_switch_language', $language_code);<br /> $terms = get_terms(array(<br /> 'taxonomy' => $taxonomy,<br /> 'hide_empty' => false,<br /> ));<br /> $filtered_terms = array();<br /> foreach ($terms as $term) {<br /> $translated_term_id = apply_filters('wpml_object_id', $term->term_id, $taxonomy, true, $language_code);<br /> if ($translated_term_id) {<br /> $translated_term = get_term($translated_term_id, $taxonomy);<br /> if ($translated_term) {<br /> $filtered_terms[] = $translated_term;<br /> }<br /> }<br /> }<br /> return $filtered_terms;<br /> } else {<br /> return get_terms(array(<br /> 'taxonomy' => $taxonomy,<br /> 'hide_empty' => false,<br /> ));<br /> }<br />}<br /><br />// Example usage<br />$site_id = 2; // en-CA site<br />$locale = 'en_CA';<br />$taxonomy = 'category'; // Example taxonomy<br />$language_code = 'en';<br /><br />switch_to_blog($site_id);<br />switch_to_locale($locale);<br /><br />$terms = get_terms_for_language($taxonomy, $language_code);<br /><br />restore_current_blog(); For further details, refer to the WPML documentation. If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at our support forum.		2	2	1 год, 8 месяцев назад Bruno Kos
	WPML chat support ticket by johnH-55 — 1714750198 Начато: johnH-55 в: Chat Support		1	2	1 год, 11 месяцев назад
	WPML chat support ticket by johnH-55 — 1713546785 Начато: johnH-55 в: Chat Support		1	2	1 год, 11 месяцев назад
	Menu sync not working correctly Начато: johnH-55 в: English Support		1	2	1 год, 11 месяцев назад

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