Mohamed Amine Samet

Problem:
You are trying to activate the WPML plugin on your website but are unable to do so. The button to modify the certificate or unsubscribe is missing from the plugin's commercial tab.
Solution:
1. First, ensure that your hosting provider whitelists the following domains to allow WPML to connect properly:

• wpml.org
• cdn.wpml.org
• api.wpml.org
• api.toolset.com
• cloudfront.net

2. Temporarily deactivate all plugins except WPML to check if there is a conflict causing the issue. Make sure to back up your database before proceeding.
3. For more detailed guidance, refer to our FAQ on connection issues at WPML Plugin Cannot Connect to WPML.org.

If these steps do not resolve your issue, or if the solution seems outdated or irrelevant to your specific case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If needed, please open a new support ticket at WPML support forum for further assistance.

Problem:
Since June 21, 2024, the client has been trying to automatically translate three pages into English and German, despite having sufficient credits, the translation process remains incomplete.
Solution:
If you're experiencing a similar issue, we recommend trying the following steps:
1. Attempt to replicate the issue on a staging site. If the issue does not occur there, proceed to the next step on your live site.
2. Deactivate the following plugins:
- Head, Footer and Post Injections
- Font Awesome
3. For one of the problematic pages, follow these steps:
- Edit the page in the default language.
- Add "V2" to the title and update it.
- Remove the "V2" and update the page again.
- Navigate to WPML-> Translation Management
- Select the page and send it to translation.
- Go to WPML-> Translation Management-> Translation Basket and complete the process.
- Finally, go to WPML-> Translations and translate the page.

This solution might be outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.