Problem: The client is trying to use a custom page template for a contact page that should work in two languages. The template works only for the original language or the translation, but not both.
Solution: If you're experiencing issues with assigning different page templates to translations, we recommend you try the following steps:
1. Uncheck the 'Synchronize page template' checkbox from WPML >> Settings >> Posts and pages synchronization. 2. Go to Pages >> All Pages. 3. Select the secondary language using the admin language switcher. 4. Open the page in Edit mode. 5. Choose the desired Template. 6. Press the update button.
To assign a specific template in bulk:
1. Go to Pages >> All Pages. 2. Select the secondary language from the admin language switcher. 3. Select the post/page you would like to edit and click the 'Quick Edit' link. 4. The 'Quick Edit' panel will open. Within this panel, select the 'Edit' option and press the Apply button. 5. Then choose the required Template and press the Update button.
Please note that the solution provided might be irrelevant if it's outdated or not applicable to your case. If the issue persists, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please don't hesitate to open a new support ticket in the WPML support forum.
Problem:
If you're trying to translate a page and find that buttons are not working, as shown in the provided videos, we can help you address this issue.
Solution:
We recommend checking if your WordPress memory limit meets the minimum requirements for WPML, which is 128MB. WordPress defaults to 40MB, and increasing this limit can often resolve unexpected issues. To increase the memory limit, add the following lines to your wp-config.php file just before the line that says /* That's all, stop editing! Happy publishing. */:
Please ensure you have a full backup of your website before making any changes. If the problem persists after increasing the WP Memory Limit, it might be due to another issue.
Keep in mind that this solution may not be relevant if it's outdated or not applicable to your case. If the issue continues, we highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please open a new support ticket with us.
