Problem: The client needed help translating the reservation button in the header using WPML and Elementor. Solution: We recommend following these steps if you're experiencing a similar issue: 1. Edit the default language Elementor header template. 2. Replace the relative URL with the absolute URL of the reservation page and publish the changes. 3. Return to the default WordPress Editor and click on the + icon to add the translation. Complete the translation and press the 'Save & Close' button.
This approach should correctly display the translated reservation button on your site. If this solution does not apply to your case, or if it seems outdated, we highly recommend checking the related known issues and verifying that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket.
Problem: You are showcasing an SVG logo in your Elementor header and have a URL linked to the homepage (/). You want to change the URL on the Spanish version to the Spanish homepage (/es/), but can't find any documentation to help with changing the URL for the Spanish version. Solution: We recommend following these steps: 1. Edit the default language Elementor header template. 2. Choose the Icon widget, click on the Dynamic tags button, and select the "Site URL". 3. Press the Publish button to update the changes. Please check if the logo now correctly links to the Spanish homepage.
If this solution does not apply because it might be outdated or not suitable for your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket at WPML support forum for further assistance.
Problem: The client created a custom post type for restaurant menu items on their WordPress site and translated these items from English to Spanish. However, the translated items were not visible on the Spanish version of the site, despite being marked as 'complete'.
Solution: 1. We recommended ensuring that the JetEngine Listing/Components used to display the items are also translated. For guidance on making a JetEngine-built website multilingual, visit JetEngine documentation. 2. We set the Menukaart post types to 'Translatable - only show translated items', which resolved the issue of displaying the Spanish menu. 3. We discovered that some translated posts were in the trash/bin. Restoring and publishing these posts made them visible on the Spanish site.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket.
Problem: When clicking the logo on the /es/reservas page, you get redirected to the main homepage instead of the translated version. Solution: We recommend translating your logo link. First, navigate to WPML → String Translation. Search for the logo link and translate it. If you cannot find it, scroll to the bottom of the page and click on the Translate texts in admin screens link. This will direct you to a searchable list of admin strings. Select your string and click Add to String Translation. For more detailed guidance, visit Translating admin and settings strings.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
Problem: The client is unable to translate the slug for a page from 'reservations' to 'reservas' on their multilingual Elementor site, despite following basic URL/SLUG documentation. Solution: If you're experiencing this issue, we recommend you try the following steps: 1. Navigate to WPML → Settings → Translated documents options. 2. Select the option "Translate (this will include the slug in the translation and not create it automatically from the title)". 3. Make a small modification to the original page, save it, and then navigate to the WPML translation editor to translate the slug.
This solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
