Problem: The client edited words using the "Real Time Find and Replace plugin" and needs to know if these changes will appear in the WPML string translation. Solution: We recommend the following steps to ensure that the changes made with the Real Time Find and Replace plugin are available for translation in WPML: 1. Navigate to WPML → Theme and Plugins Localization. 2. Scan the Tutor LMS Membership plugin for strings. 3. After completing the scan, return to WPML → String Translation and search for the modified string. If the string still does not appear, it might be helpful to check if any modifications were made directly to the plugin files. Sharing a screenshot of the changes can help us better understand how the string is registered and whether it can be detected by WPML for translation.
Please note that the solution provided might be outdated or not applicable to your specific case. If this solution does not resolve your issue, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problem: If you're trying to duplicate your pages in WordPress in another language and edit them manually, but the WPML language option is not appearing when you edit any page in the editor. Solution: We recommend checking if the editor sidebar is collapsed. Once you expand the sidebar, you should be able to see the WPML Language meta box. This box is essential for managing the translations directly from the editor.
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please do not hesitate to open a new support ticket at WPML support forum for further assistance.
Problem: The client is experiencing issues with string translations in WPML where translated content is incorrectly displayed across different language versions of the site. Specifically, some content translated into Amharic is appearing on the English site, and some strings are not appearing in the translated language as expected. Solution: First, we recommend verifying the source of the strings. If the strings are generated by a plugin, identify which plugin is responsible. This is crucial as the string might be coming from a different plugin than expected.
Second, if the templates were duplicated using WPML, it's important to ensure that they are set to 'Translate independently'. This can be done by opening the translated template, clicking on 'Edit', and selecting 'Translate independently'. This step prevents the original template settings from overwriting the translated content.
If these steps do not resolve the issue or if the solution seems outdated or irrelevant to your specific case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
Problem: If you're experiencing issues where certain category labels in the dropdown from the [tutor_filter_bar] shortcode are not translating, even though they appear translated in WPML's String Translation, and if clicking on a category in a non-English version redirects to the English version, the issue might be with how the strings are handled in your custom code. Solution: First, confirm whether the shortcode has been customized or if there are any theme overrides or custom snippets involved. The issue might stem from hardcoded labels in your functions.php file, which WPML can detect but not properly translate on the frontend. To resolve this, update your code to correctly register and translate the strings using WPML functions. Use
wpml_register_single_string
to register the strings and
wpml_translate_single_string
for translation. This adjustment should ensure that the translations display correctly and that the category links lead to the correct language version.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
Problem: If you're experiencing issues where not all strings are appearing in the Strings Translation, and specific elements like the hamburger menu in the main navigation remain untranslated, this might be due to the header template not being translated. Solution: First, ensure that the header template is translated. You can do this by accessing the header template in your admin panel and translating it. Here is a general guide on how to translate templates: Translating Your Contents.
If the issue persists, we have implemented a custom code workaround. Add the following code to your functions.php file:
After adding the code, open the translated header template in Elementor and set the correct off-canvas (sidebar) template. This adjustment is necessary for each translated template.
Please note that this solution might become irrelevant due to updates or may not apply to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
Problem: The client is experiencing issues with manually linking pre-translated Elementor pages using the WordPress editor. Instead of allowing manual linking, clicking the '+' icon redirects to WPML's Advanced Translation Editor. Additionally, there are problems with language mapping for manually added languages and visibility of translated content in the backend. Solution: To manually translate and link Elementor pages using the WordPress editor, follow these steps: 1. Ensure that the option to use the WordPress Editor or Elementor for translations is correctly set up. You can find detailed instructions on setting this up here: Using Different Translation Editors for Different Pages. 2. When clicking the '+' sign to add a translation, if the page appears blank, copy the content from the original page and proceed with the translation. 3. If issues persist, such as the '+' icon still redirecting to the Advanced Translation Editor or problems with language mapping and visibility, it may be necessary to escalate the issue to our technical team.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.
