Problem: The client is setting up a French mirror of a .com site using WPML with integrated WooCommerce. The goal is to translate products and display French archives (categories and product types) with the same content as in English. However, the French category and type pages remain empty. In WPML → Support → Troubleshooting → Translatable custom posts linking, the product line shows --select-- and does not offer 'Products (product)'. After correction, Product types (product_type) = Not translatable, but the French archives remain empty and the client cannot start translation via duplication.
Solution: We recommend updating to WooCommerce Multilingual 5.5.3, as manual modifications in VariationMeta.php are no longer active due to updates overriding custom changes. Please follow these troubleshooting steps:
1. WooCommerce Multilingual – Troubleshooting Go to: wp-admin/admin.php?page=wpml-wcml&tab=troubleshooting Perform the following actions as shown in the screenshot provided.
2. WPML – Troubleshooting If the issue persists, go to: wp-admin/admin.php?page=sitepress-multilingual-cms/menu/troubleshooting.php Then in WPML → Support → Troubleshooting, perform the following actions:
Synchronize taxonomies of posts (first for products then for variations)
Clear the cache in WPML
Delete ghost entries from translation tables
Set language information
Correct the term count
Correct the content type assignment for translations
After these steps, please test a product in English and confirm: * Do the variations reappear on the product page? * Has the 'Out of stock' message disappeared?
If these steps do not resolve the issue or if the solution seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.
Problem: The client manually installed the WPML Multilingual & Multicurrency for WooCommerce plugin, which is updated to version 5.5.3. However, the plugin appears as 'Not installed' in WPML and the WordPress support panel, causing issues with product variation translations and missing WPML features like the 'Multilingual e-commerce' menu. Solution: We recommend deactivating all plugins except for WPML to check for conflicts. This should be done in small batches, about 10 at a time, to ensure that any settings causing the issue are reset. After deactivating and reactivating, the variations should appear as expected. It is crucial to always have a backup before performing these steps. Additionally, always clear all caches after publishing a product and its translations to prevent similar issues. If the problem persists, please visit our support forum at https://wpml.org/forums/ for further assistance.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue continues, do not hesitate to open a new support ticket.
Problem: If you're experiencing issues with translating a WooCommerce Bundled product where the translated product is missing settings like layout and pricing options, this might be due to the default language settings for certain variables. Solution: We recommend checking the settings for the min and max bundle size variables in your WPML settings. Here's how you can do it: 1. Navigate to WPML > Settings > Custom Fields Translations, and click on Show System Fields. 2. Set both
_wcpb_max_qty_limit
and
_wcpb_max_qty_limit
to Copy. This action will ensure that future translations copy over the value correctly.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket at WPML support forum for further assistance.
