Don't see the translation

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Supporter timezone: Europe/Kyiv (GMT+02:00)

Tagged: Exception

This topic contains 12 replies, has 0 voices.

Last updated by Andrey 1 day, 8 hours ago.

Assisted by: Andrey.

Author	Posts
November 26, 2025 at 9:09 pm #17613327
valonS	Background of the issue: I have translated the page: hidden link from French to English, but I don't see the translation. The translated page should be visible at: hidden link. Symptoms: The translation of the page is not visible. Instead of the English translation, I only see the original content. Questions: Why is the translation not visible on the English page? How can I make the translated page appear correctly?
November 26, 2025 at 11:24 pm #17613566
Andrey WPML Supporter since 06/2013 Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+02:00)	Thank you for contacting WPML support. I have looked at the link you provided, but I can see that the page is translated. What am I missing? I have attached the screenshot for your review.
November 27, 2025 at 9:07 pm #17616808
valonS	Hi Andrey, thank you for reaching out. Here on the image you see that the page is not translated as it should.
November 27, 2025 at 9:08 pm #17616823
valonS	here you see how i trnaslated
November 28, 2025 at 3:40 pm #17618646
Andrey WPML Supporter since 06/2013 Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+02:00)	Thank you for your feedback. I need to request temporary access (wp-admin and FTP) to your site—preferably to a test site where the problem has been replicated if possible—in order to be of better help. When you log in to leave your next reply, you will find the needed fields below the comment area. The information you will enter is private, meaning only you and I can see and access it.
November 29, 2025 at 11:17 am #17619523
valonS	Hello Andrey, yes of course i can give you access. Can you provide me a e-mail address please so that I can create a login account?
December 1, 2025 at 9:13 am #17621714
Andrey WPML Supporter since 06/2013 Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+02:00)	Hi, I have added the email address in the private reply above. The following answer is private, so you can enter all the details.
December 1, 2025 at 6:32 pm #17623761
valonS	ok thank you i have created you an account and sent it it via mail
December 2, 2025 at 1:57 pm #17626622
Andrey WPML Supporter since 06/2013 Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+02:00)	Thank you. I haven't got an email. Can you please fill in the form with access credentials? The following reply is private.
December 3, 2025 at 12:31 pm #17630682
Andrey WPML Supporter since 06/2013 Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+02:00)	Thank you for providing the details. It appears to be something related to the table on the page. Can I create a copy of your site for further testing? I will need to install a "Duplicator" temporarily or "All In One Migration" plugin on your site. This will allow me to duplicate your site and its content.
December 3, 2025 at 7:17 pm #17632102
valonS	yes of course , as long it has no impact on the website view now.
December 4, 2025 at 10:31 pm #17636336
Andrey WPML Supporter since 06/2013 Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+02:00)	Thank you, I will check this further and let you know.
December 5, 2025 at 3:46 pm #17639242
Andrey WPML Supporter since 06/2013 Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+02:00)	I appreciate your patience. It took some time to understand what exactly could be causing the issue. I also ran tests locally and on a fresh installation to verify the behavior. It appears that some translations may have included unexpected characters that broke the table markup after translation. To resolve this, I re-translated several rows related to the table and then completed the translation. If you notice anything that still needs adjustment, please update the translation accordingly. Since I used some automatic translation credits during the process, I have added 5,000 credits to your site.