Site translated with so many issues

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is experiencing multiple issues with their multilingual WooCommerce site in Arabic. Specifically, the 'Buy Now' button does not redirect to the Arabic URL, the dashboard section does not load in Arabic, WooCommerce fields and login options are not translated, and thumbnail images for color and size variants do not appear on the Arabic product detail page.
Solution:
We have separated the issues into individual tickets to address each one specifically. For the 'Buy Now' button issue, since the 'WPC Buy Now Button for WooCommerce' plugin is not officially compatible with WPML, we recommend editing the translation of the page where the button appears. You should search for the URL within the translation editor and ensure it is correctly translated to Arabic. For detailed guidance on translating URLs, please refer to the following documentation: Translating Links with Advanced Translation Editor.

If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.

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Tagged: Exception

This topic contains 2 replies, has 1 voice.

Last updated by Dražen 2 weeks, 3 days ago.

Assisted by: Dražen.

Author	Posts
October 22, 2025 at 5:57 pm #17509605
jointP	Background of the issue: I am trying to ensure that the Arabic version of my site functions correctly. Specifically, I want the redirection URL for the 'Buy Now' button to be in Arabic, and I am using the plugin 'WPC Buy Now Button for WooCommerce'. The URL should be hidden link. Additionally, I am experiencing issues with the dashboard section not loading in Arabic, and WooCommerce fields and login options are not translated. I also have a problem with thumbnail images not appearing for color and size variants on the Arabic product detail page. Here are the relevant URLs: hidden link, hidden link, hidden link, hidden link. Symptoms: 1. The 'Buy Now' button redirection URL is not in Arabic. 2. The dashboard section does not load in Arabic. 3. WooCommerce fields and login options are not translated to Arabic. 4. Thumbnail images for color and size variants do not appear on the Arabic product detail page. Questions: How can I ensure the 'Buy Now' button redirects to the Arabic URL? Why is the dashboard section not loading in Arabic? How can I translate WooCommerce fields and login options to Arabic? Why are thumbnail images not appearing for color and size variants on the Arabic product detail page?
October 22, 2025 at 5:58 pm #17509709
jointP	On the arabic version -- 1. On the home page in the products listing loop , when you hover on a product you will get the size and color after selecting those and when you click on the buy now button - i need the redirection url to be in 'ar' I'm using the plugin "WPC Buy Now Button for WooCommerce" - in this i have redirection url set as hidden link , but in ar verison it should be hidden link 2. After login i have issues in my dashboard section- the my orders, address book, profile section nothing loads in arabic please check hidden link 3.None of my woocommerce fields are in arabic hidden link hidden link Please check the labels ... 4.after adding products and when you go to the checkout page - you can see the login options by woocommerce is in english itself.. please fix them 5. And the main issue is when i click on the color and size variants in arabic product single detail page , am not getting the thumbnail images from the variation gallery in my arabic side. New threads created by Dražen and linked to this one are listed below: https://wpml.org/forums/topic/split-after-login-i-have-issues-in-my-dashboard-section/ https://wpml.org/forums/topic/split-none-of-my-woocommerce-fields-are-in-arabic/ https://wpml.org/forums/topic/split-after-adding-products-and-when-you-go-to-the-checkout-page-it-is-in-english/ https://wpml.org/forums/topic/split-not-getting-the-thumbnail-images-from-the-variation-gallery/
October 27, 2025 at 7:19 am #17520132
Dražen Supporter Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00)	Hello, we limit 1 issue per ticket to keep things clear, I have opened each for your report and lets continue on each topic in relevant ticket: - https://wpml.org/forums/topic/split-after-login-i-have-issues-in-my-dashboard-section/ - https://wpml.org/forums/topic/split-none-of-my-woocommerce-fields-are-in-arabic/ - https://wpml.org/forums/topic/split-after-adding-products-and-when-you-go-to-the-checkout-page-it-is-in-english/ - https://wpml.org/forums/topic/split-not-getting-the-thumbnail-images-from-the-variation-gallery/ In your current ticket, we will discuss the WPC Buy Now Button for WooCommerce. I do not see this plugin officially compatible so there could be some issue. When translation page click to edit / re-translate the page and search for your URL and then translate. Please check and follow next docs: - https://wpml.org/announcements/2020/02/translating-links-with-advanced-translation-editor/ Regards, Drazen