Problem: You are working on a site under development and are trying to translate all templates using WPML, but the templates are not translating. Solution: First, check if you are encountering a known issue with WPML where templates do not apply to translated pages. You can find a workaround for this issue here: Template is not applied to translated page. If this does not resolve your issue, we recommend providing more details about the problem. Screenshots can be particularly helpful in clarifying any confusion or miscommunication. You can upload images using the "upload an image" feature below the comment section on our support site. Additionally, we have enabled debug information for this support ticket. Please follow the instructions here: Provide debug information for faster support to retrieve this information from your site and provide it to us. Remember to backup your database before proceeding.
If the provided solution does not apply to your case, or if it is outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket at WPML support forum.
Problem: The client is working on a site under development and is facing an issue with WPML. They inquired about the cause of the issue. Solution: We identified that there is already an open ticket regarding the same issue. We advised the client to avoid opening multiple tickets for the same problem as it can affect the priority and handling of their existing tickets. We recommended following up on the existing ticket for further assistance and to mark the current ticket as resolved.
If this solution does not apply to your case, or if it seems outdated, please check the related known issues and confirm that you have the latest versions of themes and plugins installed. If the issue persists, we highly recommend opening a new support ticket at WPML support forum.
Problem: In the English language, products are not showing in the category. Solution: If you're experiencing this issue, we recommend you try the following steps: - Go to your WordPress Dashboard. - Navigate to WooCommerce > WooCommerce Multilingual & Multicurrency > Multicurrency (tab). - Under the currencies, uncheck the Show only products with custom prices in secondary currencies checkbox. For more information, please visit Multi-Currency Support in WooCommerce.
This solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
Problem: You are experiencing an issue where products are not showing in a category when using the English language. Solution: This issue has already been reported and is currently being addressed in an existing support ticket. We recommend that you follow the progress and updates in the original ticket. Please avoid opening multiple tickets for the same issue as it can affect the priority and handling of your case. You can check the status of the existing ticket here: https://wpml.org/forums/topic/im-faceing-an-issue-products-not-showing-on-category. Additionally, if this solution becomes irrelevant due to updates or if it does not apply to your specific case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket.
