Problem: If you're experiencing issues with the WPML translation where clicking the translate button redirects you back to the page with an authentication error, and you also encounter a 'too many redirects' error, the problem might be related to custom code in your site's functions.php file. Solution: We recommend checking the functions.php file in your website's Child Theme for any custom code that might be modifying the redirect request and causing a signature mismatch. If the issue disappears when the parent theme is enabled, this indicates that the problematic code is in the Child Theme's functions.php. You should remove the code blocks one by one to identify which one is causing the issue.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.
Problem: When you click on the translate button from the translate queue, you are redirected back to that page with an authentication error message. This error appears every time you try to translate anything. Solution: We recommend following these steps to resolve the issue: 1. Create a full backup of your website. 2. Temporarily deactivate all plugins except WPML and its add-ons. 3. Test again to see if the issue still occurs. If the problem is resolved, reactivate the other plugins one by one, testing after each activation, to identify which plugin is causing the conflict.
This solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
