Problem: The client is experiencing an issue where the favicon icon does not appear on Google search results for the French version of their website. Solution: We have verified that the favicon appears correctly on the French version of the website. It is possible that Google may need more time to update its search results. We recommend waiting a few weeks to see if the issue resolves itself.
If the problem persists or if this solution becomes irrelevant due to updates or it does not apply to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Additionally, feel free to open a new support ticket with us for further assistance at WPML Support Forum.
Problem: The client was unable to validate a newly purchased domain for the French version of their website during the WPML setup. Additionally, they encountered issues with missing translations and incorrect content display on specific pages of the French site. Solution: We recommended switching to 'Different Languages in Directories' and finalizing the configuration setup. After this, the client should switch to 'different domains per languages', add their URL, uncheck the 'validate on save' option, and save the settings. For the content issues, we accessed the site and manually updated the affected pages by switching to the secondary language in the WP editor and clicking update. We also synchronized the taxonomies from within WPML to fix the footer display issues. For the missing translations, we advised verifying that all strings are fully translated in WPML->String Translation and checking the source of these strings. For further details on manual translation and theme compatibility, please review the following documentation:
If the solution provided here does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at https://wpml.org/forums/forum/english-support/.
