Problem: You are using a custom plugin to modify the permalink structure for several custom post types that are linked to a parent post type via JetEngine relationships. The plugin is configured to dynamically include the parent festival’s slug in the child post URLs and uses WPML to translate the base slug. However, visiting the translated URLs results in a 404 Not Found error, suggesting a possible mismatch between the rewrite rules or WPML’s handling of the translated slug. Solution: We recommend not using the register/translate string hook for translating slugs as it is intended for PHP string translation, not slugs. Instead, create a custom post type (CPT) and its slug as outlined in our documentation. You can then easily translate it from WPML > Settings. Here are some helpful links:
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problem: The client is using the WPML plugin to translate a custom field within an email template managed by the Decorator plugin by Webtoffee. The email includes a custom
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<a href>
tag for a shipping link, intended to be translated into German. However, the translation of the href link inside the custom field does not update live, despite attempts to unregister and re-register the string. Solution: We recommend the following steps to resolve the issue: 1. Add the following code to the functions.php file:
2. Ensure that the string is translated in String Translation. 3. Create a test order in German to check the issue.
We have applied these steps to a sandbox site, and the string translated correctly. Please check if the string works as expected on your site.
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
