jigneshS

Problem:
The client is experiencing an issue where clicking on the 'Japanese' language link on their WordPress site redirects to the wrong page instead of the Japanese translated page.
Solution:
We discovered that the issue was caused by custom redirect code in the

wp-config.php

file, which was incorrectly redirecting Japanese language links to the homepage. To resolve this, we commented out the problematic code:

// Redirect any /en/ URL to homepage<br />$request_uri = $_SERVER['REQUEST_URI'];<br />if (preg_match('#^/en(/|$)#i', $request_uri)) {<br />    header("Location: https://versa-networks.com/", true, 301);<br />    exit;<br />}<br /><br />if (preg_match('#^/ja(/|$)#i', $request_uri)) {<br />    header("Location: https://versa-networks.com/", true, 301);<br />    exit;<br />}

After making this change, the redirection issue was resolved. We recommend clearing all sorts of cache and verifying if the issue persists.

Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.

Problem:

The client is trying to implement a URL structure like site.com/fr/, site.com/jp/, etc., for different language directories using WPML on a WordPress site with a multi-domain setup. However, upon activation, the translated pages do not appear, and as a temporary measure, they are using the query string pattern.

Solution:

We recommend following these steps to resolve the issue:

1) Navigate to WPML >> Languages >> Language URL format.
2) Select the Different languages in directories option.
3) Save the changes.
4) Go to Settings >> Permalinks and re-save the settings.
5) Clear all types of caches.

For more information, please refer to our documentation on setting up language URL options: Language URL options documentation.

If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket or visit our support forum.