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Comtec

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Comtec supports businesses to reach new markets online in over 200 languages. It provides website translation services by a global network of professional linguists specializing in translation for all key business sectors and complying with ISO 9001:2015 and ISO 17100:2015 quality standards.

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About Comtec

For almost 40 years, successful international businesses have relied on Comtec to deliver the right message to the right audience at the right time. To these global organizations, Comtec is more than a supplier – it’s a partner. They know they can trust Comtec to make their life easier and to provide top-quality translations for even the most complex and challenging projects.

With quality at the heart of everything we do, Comtec provides market-leading localized translations for the Marketing, eLearning, and Technical sectors in compliance with ISO 9001:2015 and ISO 17100:2015 quality standards.

Getting started with Comtec and WPML

To send content for translation to Comtec, install the following plugins on your website:

  • WPML Multilingual CMS – the core plugin
  • WPML String Translation – this plugin will allow you to translate interface strings

You can download them from your wpml.org account. If you do not have an account yet, you can create a new one by choosing WPML Multilingual CMS or Multilingual Agency plans.

Working with Comtec via WPML

Here are the basic steps of working with WPML and Comtec. For a full walkthrough, check out our page about using WPML with a translation service.

Connecting Your Website to Comtec

First, you need to connect WPML with Comtec. Part of this very simple process is to request your Comtec API token. This is a unique identifier allowing you to Comtec with your website.

You can request an account and your API token by contacting Comtec’s Technology team via the e-mail address info@comtectranslations.com. Comtec then will get in touch to discuss in further detail your requirement and to configure the necessary access for you before providing your API token.

Sending content for translation

Once your site is connected to Comtec, you can start sending your content for translation.

Receive a quotation from Comtec

Comtec will get in touch prior to providing a quote to ensure that they fully understand your requirements, goals, objectives, and any concerns you may have with regards to the translation project itself.

This allows them to ensure that the translation approach is tailored to your needs. If you are happy with the quotation provided then written confirmation and a Purchase Order (if applicable) should be provided to engage the translation work. Once the project is kicked off your dedicated project management team will guide you through the process.

Receiving completed translations

Once done, your site is ready to receive completed translations.

Canceling translation jobs

If for any reason, you want to cancel the translation of the pages sent to Comtec, bear in mind that you cannot manually delete or cancel jobs from the Translation Jobs tab on your website.

The project can be canceled only by Comtec. To do this, please contact Comtec directly either via your dedicated project management team or by contacting their Technology Team.

Read more about canceling translation jobs sent to a professional service.

Translating the Rest of Your Site

Once you’re done translating the content of your page, there could be untranslated texts in menus, sidebars, and similar places. No problem, you can use Comtec to translate the rest of your site.


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