Getting started with MemoQ
To send files for translation to MemoQ, you first have to login to your wpml.org account, and download and install the following plugins on your website:
- WPML Multilingual CMS: the core plugin.
- WPML Translation Management: this plugin will allow you to connect to MemoQ.
- WPML String Translation: this plugin will enable you to translate interface strings.
As soon as you get access to your wpml.org account, you may refer to our detailed step-by-step guide on how to download and install WPML. Please remember to register your site to receive automatic updates and gain access to MemoQ’ services.
Connecting your website to MemoQ
Once all the required plugins have been installed and activated, all you need to connect WPML to the translation service are your memoQ Connection key and Connection url.
Requesting a MemoQ account
You can request memoQ credentials by contacting your translation provider. You can mention to them that if they use memoQ Server 8.3 or newer, they can integrate WordPress and memoQ to provide seamless translation workflows.
Activating and authenticating MemoQ
Login to your WordPress website, visit the WPML->Translation Management admin page, and click on the Translation Services tab.
Scroll down to I’m looking for translation management systems and click the link.
Locate MemoQ from the list and click Activate button to activate it.
Once the service is activated, click the Authenticate button. Here, you will need the Connection key and Connection obtained in the previous step.
A popup window will appear in which you can paste or enter your memoQ Connection key and Connection url. After entering the values, click the Submit button.
After a few seconds, MemoQ will display as an authorized service.
Congratulations! Your translation provider’s memoQ Server is now connected to your WordPress account. You are now ready to send content for translation.
Sending your content for translation
To send pages for translation, go to the Translation Management module (WPML->Translation Management).
Select the pages you want to translate by clicking the checkboxes in the first column. Next, select the target languages by checking the boxes, and click the Add selected content to translation basket button.
Go to Translation Management and click on the blinking tab at the top of the page, which is called Translation Basket. On this tab, you will see a list of all the pages (jobs) that you added to the basket, as well as the languages these items are to be translated into.
Here, you can verify the content you wish to translate, remove pages you accidentally added, and change the Batch name. The Batch name is visible on the Translation Jobs tab and will help you find projects. Think of a batch as the technical scope of a purchase order. You can refer to the batch names when communicating with your translation provider, which they will also see. When you are ready, simply click the Send all items for translation button to send everything to memoQ.
When the translation basket’s contents have been successfully sent to MemoQ, you will see a confirmation message, as shown in the following figure.
Click on the Translation Jobs link in the confirmation message or click on the Translation Jobs tab at the top of the screen. On the next administration screen, the Batch that you just sent to translation will appear.
Receiving completed translations
As soon as a translation job is finished by MemoQ, it will be ready to be delivered to your website.
Having your completed translations delivered to your site
When translations are complete, you will receive a notification email from MemoQ.
Go to the Translation jobs tab and click the Synchronize status button first.
Depending on your configuration, translations either will be delivered automatically or can be fetched manually from your WordPress admin panel after you click the Synchronize status button.
To check your configuration settings, open WPML->Translation Management and click on the Multilingual Content Setup tab. Find the Translation Pickup mode section and check the selected option.
- The option labeled Translation Service will deliver translations automatically using XML-RPC means that a translation will be delivered to your website automatically after you click the Synchronize status
- The option labeled The site will fetch translations manually means that completed translations can be downloaded from the Translations Dashboard (WPML->Translation Management) by using the Check status and get translations button at the bottom of the page after clicking the Synchronize status
Once the jobs are fetched, their status in the Translation jobs tab will be changed to “Complete.”
Canceling translation jobs
Although you cannot cancel individual translations from WPML, you can delete an individual job or an entire project from memoQ by contacting your Project Manager.
NOTICE: Please be aware that cancellation requests for previously submitted work should be sent as soon as possible. It is possible to cancel a job that is in progress or completed but please remember that you will have to negotiate what amount to pay for the completed part.
Having your canceled translations returned to your site
When a project is canceled, information will be returned to your site after you have manually checked for canceled translations. First, click the Synchronize status button and after a few seconds/minutes (depending on the amount of content) click the Check status and get translations button on the Translation Management Dashboard.
When a project is canceled, it is removed from the Translation Jobs tab in WPML.
How do I know when my translations are complete?
Based on the negotiation between you and your translation provider, as well as your pickup settings, translations may be delivered automatically. You and your Project Manager at the translation provider should negotiate when you request a notification from them. You can always check the status of your translations by visiting the Translation Jobs tab and clicking the Synchronize status button next to the batch that you want to fetch. This will trigger a synchronization with memoQ’s servers and the jobs will be ready to download.
Click the Check status and get translations button at the top of the Translation Dashboard to download all completed jobs belonging to that batch.