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TranslateMedia

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TranslateMedia provides a professional website translation service for small, medium and large businesses. They help businesses go global by translating website copy and applying SEO to their web pages, blog articles and other digital assets.

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About TranslateMedia

TranslateMedia is a language service provider and technology company that helps global brands and retailers expand into newly developed and emerging markets globally. The company leverages its network of over 10,000 in-country, native, professional translators to deliver high-quality localized content in more than 100 languages.

TranslateMedia can help you ensure that your marketing messages are culturally adapted to suit the needs of specific target audiences in local markets while maintaining the intent, style, tone of voice, and context of the original.

Getting started with TranslateMedia and WPML

To send content for translation to TranslateMedia, install the following plugins on your website:

  • WPML Multilingual CMS – the core plugin
  • WPML String Translation – this plugin will allow you to translate interface strings

You can download them from your wpml.org account. If you do not have an account yet, you can create a new one by choosing WPML Multilingual CMS or Multilingual Agency plans.

Working with TranslateMedia via WPML

Here are the basic steps of working with WPML and TranslateMedia. For a full walkthrough, check out our page about using WPML with a translation service.

Connecting Your Website to TranslateMedia

First, you need to connect WPML with TranslateMedia. Part of this very simple process is to request your TranslateMedia Username and API token.

You’ll need to register at TranslateMedia. You will be assigned an Account Manager to help you throughout the process.

Your Account Manager will provide you with a username and API key in order for you to connect to TranslateMedia as well as a login and URL of your Client Portal account where you can view and approve quotes, launch translation jobs, monitor work in progress, and gain access to management and financial reporting.

Sending content for translation

Once your site is connected to TranslateMedia, you can start sending your content for translation.

Receive a quotation from TranslateMedia

After content has been sent from WPML, you’ll need to log into the TranslateMedia Client Portal to view pricing, select service levels, and approve quotes for translation.

Once quotes have been approved, the job will be launched automatically and will receive a confirmation by email when the source content has been received by TranslateMedia and the translation work has started.

Receiving completed translations

Once done, your site is ready to receive completed translations.

Once the translation work has been completed, you’ll be notified by email and can log into WordPress and visit the WPML Translation Management page to import these into your website.

Canceling translation jobs

Jobs that have been quoted but not approved and launched can be canceled by you within the TranslateMedia Client Portal and these will automatically be canceled in WPML.

If you need to cancel a job that has been approved and launched, you’ll need to notify your Account Manager. You will be charged for any work that has been completed before the cancellation request has been received so please make sure that you intend to translate any jobs that have been approved in the Client Portal.

Read more about canceling translation jobs sent to a professional service.

Translating the Rest of Your Site

Once you’re done translating the content of your page, there could be untranslated texts in menus, sidebars, and similar places. No problem, you can use TranslateMedia to translate the rest of your site.


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