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TranslateMedia provides a professional website translation service for small, medium and large businesses. They help businesses go global by translating website copy and applying SEO to their web pages, blog articles and other digital assets.

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Getting started with TranslateMedia

To send the content for translation to TranslateMedia, please ensure that you have the following plugins installed on your website:

  • WPML Multilingual CMS – the core plugin
  • WPML Translation Management – this plugin will allow you to connect to TranslateMedia
  • WPML String Translation – this plugin will allow you to translate interface strings

You can download them from your account. If you do not have an account yet, you can create a new one by choosing WPML Multilingual CMS or Multilingual Agency plans.

TranslateMedia will be available on the  Translation Services tab found on the WPML -> Translation Management page. This page is available only after registering WPML. The entire process takes a few minutes.

If you need any help with the WPML plugin configuration, go through our getting started guide or simply ask a question on our support forum.

Connecting your website to TranslateMedia

To connect WPML to TranslateMedia, all you need is the API Key.

Go to WPML -> Translation Management to select your translation method. Click the button Yes, show me the available translation services.

Selecting translation method

Find TranslateMedia on the list of translation services and click Activate.

In the next screen, select whether you already have a TranslateMedia account or need to register.

If you have an account, click Yes, I already have an account and enter your API Key on the following screen.

Requesting an account

If you clicked No, I don’t have an account, you can request an account and your API Token by completing TranslateMedia’s registration form.

After registration, log on to your TranslateMedia account and open the Development Center page. Select the API KEY from the menu at the top of the page and copy it.

TranslateMedia page with API Key to copy
TranslateMedia page with API Key to copy

Once you have your API Key, go to the Translation Services tab on the WPML -> Translation Management page. There, enter your API Key to authenticate TranslateMedia

Congratulations! Your TranslateMedia account is now connected to your WordPress website.

Sending content for translation

Now, you are ready to send content for translation. For detailed steps, please visit our dedicated documentation page.

Receiving a quotation and authorizing your translation

The final setups of your project need to be confirmed directly in TranslateMedia. To do that, click the Translation Jobs tab at the top of the page and click the batch name to open the list of new requests in TranslateMedia.

Receiving completed translations

As soon as a translation job is finished by TranslateMedia, it will be ready to be delivered to your website.

Depending on your configuration, translations will be delivered automatically or can be manually fetched from your WordPress admin panel.

To check your configuration, go to WPML -> Settings, locate the Translation Pickup mode section and verify the selected option.

Select translation delivery method
Checking translation delivery method

When automatic delivery is selected, translations will be delivered to your website automatically as soon they are complete. At any time, you can check the status of translation jobs.

If you choose the option to fetch translation manually, you can download completed translations from the WPML -> Translation Management page. Click the Check status and get translations button at the top of the page.

Checking status and getting translations

Canceling translation jobs

If for any reason, you want to cancel the translation of the pages sent from WPML to TranslateMedia, bear in mind that:

  • You cannot manually delete or cancel jobs from the Translation Jobs tab on your website.
  • The project can be canceled only in TranslateMedia’s panel. To do this, log in to your TranslateMedia account.

Depending on your Translation Pickup mode configuration, the cancellation request can be sent to your website automatically through XML-RPC. Otherwise, you must click the Check status and get translations button on the Translation Dashboard tab to refresh the status and see the changes.

As a result, WPML will remove all canceled jobs from the Translation Jobs tab.

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