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Ulatus is an American company focusing on Asian languages - explicitly Japanese, Chinese, Korean and Indic languages. It was founded in 2005 and has 1200 in-territory translators working with a variety of industries.

Service Offered




Getting started with Ulatus

To send files for translation to Ulatus, you first have to log in to your account, and download and install the following plugins on your website:

  • WPML Multilingual CMS: the core plugin.
  • WPML Translation Management: this plugin will allow you to connect to Ulatus.
  • WPML String Translation: this plugin will enable you to translate interface strings.

If you do not have a account yet, you can create a new one by simply choosing between our WPML Multilingual CMS or Multilingual CMS Lifetime plans.

As soon as you get access to your  account, you may refer to our detailed step-by-step guide on how to download and install WPML. Please remember to register your site to receive automatic updates and gain access to Ulatus’ services.

If you need any help with the WPML plugin configuration, you can go through our getting started guide or simply ask a question on our support forum.

Connecting your site to Ulatus

Once all the required plugins have been installed and activated, all you need at hand for connecting WPML to the translation service is your Ulatus API Token.

Requesting a Ulatus account

You can request a Ulatus account by simply visiting the Ulatus website and clicking the “Get a quote” button or using the live chat for instant assistance.

Ulatus Homepage


Alternatively, you can just send an email to with the details of your website project, the scope, and languages of the required professional translation, along with your contact details including your phone number.

Receiving your API Token

After submitting your request, a member of the Ulatus team will analyze all your information and contact you to discuss your project requirements in detail. Once you have discussed your project, the Ulatus team member will email a unique API Token to you. You will need this API Token to be able to connect with Ulatus through WPML.

Activating and authenticating Ulatus

Login to your WordPress website, visit the WPML->Translation Management admin page and click on the Translation Services tab.


Translation Services tab in WPML


Scroll down to Available Translation Services and click Activate to activate Ulatus.


Activating Ulatus


Once the service is activated, click the Authenticate button. This is where you will need the API Token obtained in the previous step.


Authenticating Ulatus


A pop-up window will appear in which you can paste or enter your Ulatus API Token. After entering the value, click the Submit button.


Ulatus authentication dialog window


Congratulations! Your Ulatus account is now connected to your WordPress account.

Now, you are ready to send content for translation.

Sending your content for translation

To send pages for translation, go to the Translation Management module (WPML->Translation Management).

Translation Management


Select the pages you want to translate by clicking the checkboxes in the first column. Next, select the target languages by checking the boxes, and click the Add to translation basket button.

Selecting pages to send for translation


Go to Translation Management and click on the blinking tab at the top of the page, called Translation Basket. By clicking this tab, you will see a list of all the pages (jobs) that you added to the basket, as well as the languages these items are to be translated into.

Here, you can verify the content you wish to translate, remove pages you incorrectly added, and change the Batch name. The Batch name will be visible on the Translation Jobs tab and will help you find projects. When you are ready, simply click the Send all items for translation button to send everything to Ulatus.


Sending pages for translation


When the translation basket’s contents have been successfully sent to Ulatus, you will see a confirmation message, as shown in the following figure.


Basket contents successfully submitted to Ulatus


Click on the Translation Jobs link you are given in the confirmation message or click on the Translation Jobs tab at the top of the screen. From the next administration screen, you can see the Batch you just sent for translation.


Jobs in progress


Receiving a quotation and authorizing your translation

Once your translation basket has been transmitted, Ulatus will be notified immediately and will proceed to carry out detailed analysis and quoting of the batch.

Ulatus will email you a detailed quote for the batch, with terms and conditions of business and simple instructions on how to authorize the translation.

Receiving completed translations

As soon as a translation job is finished by Ulatus, it will be ready to be delivered to your website.

Having your completed translations delivered to your site

Depending on your configuration, translations will be delivered automatically or can be manually fetched from your WordPress admin panel.

To check your configuration settings, open WPML->Translation Management and click on the Multilingual Content Setup tab. Find the Translation Pickup mode section and check the selected option.

Select translation delivery method


The Translation Service will deliver translations automatically using XML-RPC option implies that translations will be delivered to your website automatically as soon as they are complete.


Jobs complete


The site will fetch translations manually option implies that completed translations can be downloaded from the Translations Dashboard (WPML->Translation Management) by using the Check status and get translations button at the top of the page.


Fetching completed translations manually


Canceling translation jobs

Although you cannot cancel individual translations from WPML, you can delete an individual job or an entire project from Ulatus by contacting your Ulatus Project Manager.

NOTICE: Be aware that cancellation requests for previously submitted work should be sent as soon as possible since Ulatus cannot cancel translation work that has already been completed: unless your commercial terms state otherwise, you will be charged for the work completed.

Having your canceled translations returned to your site

Depending on your Translation pickup mode configuration, when a project is canceled, information will be returned to your site automatically or after you have manually checked for canceled translations by clicking the Check status and get translations button in the Translation Management Dashboard.

Thus, if you select the Translation Service will deliver translations automatically using XML-RPC option, all you need to do is wait for its delivery.

If you select The site will fetch translations manually option, you will need to click on the Check status and get translations button.


Checking for canceled jobs in manual translation pick up mode


When a project is canceled, it is removed from the Translation Jobs tab in WPML.


Canceled jobs removed from the Translation Jobs tab



Translations are ready but haven’t been delivered to my site. What should I do?

Go to the Translation Jobs tab and click the Synchronize status button next to the batch you want to fetch. This will trigger a synchronization with Ulatus’ servers and all translation jobs belonging to that batch will be downloaded to your site in a few minutes.


Synchronizing status


You may also have to click the Check status and get translations button at the top of the Translation Dashboard page if XML-RPC is not available for your site.


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