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Last updated by Carlos Rojas 1 day, 6 hours ago.

Assisted by: Carlos Rojas.

Author Posts
November 28, 2025 at 11:07 am #17617869

valentinB-22

Background of the issue:
I am trying to translate the product categories on my website using WPML.

Symptoms:
I need help with translating product categories.

Questions:
Can you help me to translate the product categories?

November 28, 2025 at 11:25 am #17617899

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+01:00)

Hello,
My name is Carlos, and I will continue working on this ticket

1.- Please describe the steps you followed to translate the product categories. This will allow me to understand what is causing the issue.

2.- Share the access credentials to the site in your next message, which I have set private. This way, I can reproduce the issue and double-check the configuration.

Confirm you have created a full site backup that you can restore if necessary.

Looking forward to your message.