Shop base permalink won't translate

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This topic contains 2 replies, has 0 voices.

Last updated by LWM24dd 6 days, 11 hours ago.

Assisted by: Christopher Amirian.

Author	Posts
October 24, 2025 at 9:41 pm #17517932
LWM24dd	Background of the issue: I am trying to translate the permalink for the shop to the Italian 'negozio' on a site under development using WPML. Symptoms: The shop base permalink won't translate despite following all documentation and adding translations. Questions: How do I change it?
October 26, 2025 at 8:31 am #17519181
Christopher Amirian WPML Supporter since 07/2020 Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00)	Hi, Welcome to WPML support. Would you please go to WPML > Settings > Post Types Translations and find the products post type there? Then, you will be able to see a link below it, which is to translate the slug for the product post type. Screenshot: hidden link After translation, please do as follows: - Go to "WordPress Dashboard > Settings > Permalinks". - Click the "Save" button to flush the permalinks cache. Also, can you provide the debug information? https://wpml.org/faq/provide-debug-information-faster-support Thanks.
October 26, 2025 at 10:43 am #17519304
LWM24dd	That hasn't worked. Strangely, The WPML support page in WordPress says this: WPML Multilingual CMS Installed Yes 4.8.4 WPML CMS Nav Not installed No n/a WPML String Translation Installed Yes 3.4.1 WPML Sticky Links Not installed No n/a WPML Media Not installed No n/a WooCommerce Multilingual & Multicurrency Not installed No n/a Gravity Forms Multilingual Not installed No n/a WPML SEO Installed Yes 2.2.4 CMS NAV is installed WPML Media is installed
October 26, 2025 at 1:01 pm #17519479
LWM24dd	Strangely, it has been resolved now. Thank you