Split: Fatal error due to utilities/class-debug-backtrace.php

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Supporter timezone: Europe/Zagreb (GMT+02:00)

Tagged: Bug

This topic contains 8 replies, has 0 voices.

Last updated by cesarE-4 2 days, 7 hours ago.

Assisted by: Dražen.

Author	Posts
May 15, 2026 at 10:10 am #18038400
cesarE-4	Hello Drazen, I cam back to the same problem again: the website is crashing.
May 15, 2026 at 10:21 am #18038419
cesarE-4	How can i get back my website agagin at least for now, this is a huge problem for now.
May 15, 2026 at 10:42 am #18038547
Dražen Supporter Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00)	Hello, I have now disabled the WPML plugins, so the website should be stable again. Could you please contact your hosting support and ask them to increase the PHP Maximum Execution Time value? Once that is done, please push a fresh copy of the website to the staging site, and I will continue investigating the issue there safely without affecting the live website. Regards, Drazen
May 15, 2026 at 11:04 am #18038603
cesarE-4	I talked to WP support and they restored the site and deactivated wpml
May 15, 2026 at 11:47 am #18038706
Dražen Supporter Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00)	Hello, Thanks, but I already did that when I split the ticket, by disabling WPML directly from the database entries, so you can work on your website. Could you please check with your hosting provider if it is possible to increase the Maximum Execution Time value from the server side? Once that is done, I will continue checking the issue on the staging site and verify if it still happens there. Regards, Drazen
May 15, 2026 at 11:49 am #18038708
cesarE-4	increase the PHP Maximum Execution Time value? >>> this is not doable from WordPress. The hosting provider is WordPress ,they just answered me.
May 15, 2026 at 12:18 pm #18038794
cesarE-4	the staging site has been successfully synchronized. thanks again.
May 16, 2026 at 6:42 pm #18040572
cesarE-4	is there anything else I should do to speed up the fixing process?
May 17, 2026 at 12:12 pm #18041101
cesarE-4	WordPress.com said it is not possible to increase the Maximum Execution Time value from the server side. Please let me know what to do. it's been 4 days and everything is stopped because of the translation. if it will not work let me know.