Problem: The client's .htaccess file was unexpectedly updated, adding a '/vi/' in the rewrite base, which is likely related to WPML as 'vi' is one of the languages on the website. Solution: We recommend following the workaround provided in this article: Why is .htaccess getting overwritten with the language folder on my WPML website? This article also explains why this issue occurs and provides additional context.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
Problem: You are experiencing a string translation conflict between The Events Calendar plugin and WPML string translation plugin, causing a fatal error in one of the languages on your site. The error does not occur when the WPML string translation plugin is deactivated. Solution: If you're facing this issue, we recommend the following steps: 1. Navigate to WPML → String Translation. 2. Filter the strings by The Events Calendar text domain. 3. Focus on strings that contain placeholders such as %s. 4. Check the translation for these strings, particularly in the problematic language, to ensure placeholders are preserved correctly. In this case, correcting the placeholder in the Cambodian translation resolved the issue.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.
